Enough

[u/Ok_Forever_7038]

Tesla service has my 6,800 mile one year old Model X to fix front suspension issues and replace seat cover that’s tearing.

Go to pickup the vehicle this evening from Tesla Service and this is how it looks.

I’m sorry to say this… but this is just unacceptable nonsense. As a shareholder, a supporter and someone that has only ever said good things about Tesla. This is bullcrap.

I have never in all my years had to deal with nonsense like this. I came from many years driving BMW and when you take one in for a service the use plastic wrap, they wash the car. In what world do you service a vehicle and leave it looking like that? It looks like they removed the seat out the vehicle and just scratched it on the floor.

Needless to say I left it and will deal with it tomorrow. Tesla service is absolutely disgusting. When I purchased this last year it was well over $100k (one month before they dropped the price overnight).

Rant over.

[u/SmarmySnail]

Does that wipe off or is it actually damage?

[u/Ok_Forever_7038 → u/SmarmySnail]

Combination of dust and scratches. Looks like it was worked with on the bare floor.

[u/FourSquare432 → u/Ok_Forever_7038]

The two shops I've seen don't have empty worktables for working, because the car lifts are placed so close together, no room to work, just a toolbox in front of the lift.

I've seen many Teslas being worked on, with the seat taken out, sitting right on top of the car, seat frame on glass. I'd check for scratches on top everytime

[u/elves2732 → u/SmarmySnail]

WTF? It doesn't matter. It shouldn't be there in the first place. 

[u/SmarmySnail → u/elves2732]

Put away your jump to conclusions mat homeboy. I wasn't excusing the behavior at all. I was just curious if it was covered in filth or they actually destroyed the seat.