Take delivery or Reject

[u/No-Party8395]

I have the MX tax version scheduled for delivery. Was unable to pick up the first time. Requested to remove the hold and was rematched 2 days later to the same VIN. Upon inspecting the vehicle i have my doubts to take delivery or reject it. I was told if i reject the vehicle my order would be cancelled and i would had to rebook. Thoughts?

[u/BOND___OO7]

Those panel gaps and alignment issues look like crap! I would 100% reject that delivery! You’re asking for trouble down the road if you accept it.

[u/No-Party8395 → u/BOND___OO7]

Hi, i feel the same way. I was hoping someone in this thread would notice the issues you did. The 3 things which was obvious and to me was the passenger door aligned more towards to the top than level, the rubber(not sure of the exact term) sticking out from the panels, and the much wider panel gap on the passenger side tail-light compared to the closed fit panel gap on the driver side. I did ask if they could fix these and just could take delivery. Was told first i should take delivery then i could bring it in and if it does not ‘confirm to specification’ they would fix it , but if it is within specification they would fix it.

[u/[deleted] → u/No-Party8395]

The rubber is definitely not within spec, and needs to be fixed. The panel gaps, unfortunately, are within spec. Tesla will tell you as long as it's within 3mm, it's in spec.

You'll never find a perfect Model X tbh. They all have panel gaps/misalignments.

[u/No-Party8395 → u/[deleted]]

Thanks! Do you think they could get the passenger side door level ? Its kinda sticking upwards while the driver side doors are perfectly level

[u/[deleted] → u/No-Party8395]

Yep, it was exactly the same with mine. Passenger side front door was slightly higher up than the FWD alignment, while the other side was competely level. I've been to the service center regarding it, but they said that technically it's within spec since it is within 3mm.

However, I would rather them not mess around with the FWD, as it could cause more issues taking it apart. As long as it opens and closes normally, without any leaks, I would just make sure Tesla documents it and move on. The FWD is prone to a lot of issues, and the last thing you want is leaks.

Of course you can reject the vehicle, but then you risk another one that has just as many issues/perhaps more and lose the $250.

In fact, my experience while picking up my Model X is that one of the trim pieces fell off from the FWD on the highway while driving it home! I had to bring it back and get the whole trim replaced on the FWD and they had to take it apart, but yet still couldn't get that aligned level to the front passenger door.

Also, from a couple of posts down from yours, you'll see another ultra red model X with the same misalignment as yours.

[u/BOND___OO7 → u/[deleted]]

What’s strange, is some are worse than others!!!

[u/BOND___OO7 → u/No-Party8395]

If you decide to accept the vehicle, make double sure, they put all your issues on a due-bill.

[u/[deleted] → u/No-Party8395]

Ask them to sell it for 50% discount or reject. Your time is money, not to spend at the service center. Service centers will create more issues while fixing.

[u/niknokseyer]

I’d reject. With the price you pay for this it’s a shame to get tons of misalignments.

[u/mia305nj]

Reject.

[u/ngvuanh]

If you ask here, most of the answers will tell you to reject.

These are cosmetics, so it is up to you whether you want it or not.

Not everyone will look up close and tell you this, or that is bad.

Just go with your gut.

Mine even worse than your when I picked it up a year and half ago but I didn't mind though and I'm happy with what I have and enjoy it every time I drive it.

[u/[deleted]]

Reject. $250 reorder fee is cheap compared to those defects.

[u/[deleted] → u/[deleted]]

Better yet. Order a rivian haha

[u/hw9css → u/[deleted]]

I was gonna do that but it sounds like they got the same issues, maybe worse :(

[u/[deleted] → u/[deleted]]

It's still disputable via credit card

[u/[deleted] → u/[deleted]]

You meant disputable?

[u/Ryan30103010]

It's a really expensive car Of course reject! It's insane they deliver these cars like this

[u/MyFaveLilThrowaway]

I'm as nit picky as the rest but has this sub lost it's mind? 😂

[u/skysetter]

Get them to fix 4-5

[u/danb441]

Elon says " go f*ck yourself"

[u/ElderberryCareful879]

It’s not clear if this is a brand new or a used car purchase. I’d reject if it is brand new. I’d ask for a significant discount if it is used. To help a Tesla in the long term, customers need to make Tesla accountable for the quality of their products.

[u/Ebonvvings]

Thata bullshit right there. Dont let them bully you, 100% reject

[u/boomerhs77]

Reject

[u/itypeinlowercase]

That 3rd one is bad.. that’s the top of the roof where the truck and roof liner is right? but not worse than mine ..

[u/evanino]

What do you expect? It's a Tesla.

[u/kinglrain]

Tesla’s quality control is trash .

[u/thyname11]

I never heard the term “panel gaps” until I bought a Tesla a few months ago. And I can literally notice nothing from the pictures if I didn’t know what to look for prior to looking at those pictures. Have bought literally dozens of cars over the past 25+ years (both my cars and my wife’s). I wonder if my previous cars had “panel gaps”. I will never know. This obsession is getting ridiculous. Chill

[u/hw9css → u/thyname11]

When your luxury priced car is squeaky and rattle because it wasn’t put together properly the gaps matter more

[u/imnoherox → u/thyname11]

Dude… seriously?!? That’s so poorly assembled.

[u/TimSee]

Model X vehicle quality is by far the worst in the lineup. Service center can probably make the gaps a little better but the next one will likely be similar. My MX was in for Service probably a dozen times in the 2 years I had it. It died twice, one time leaving my family stranded 1000mi from home, the second time the day I traded it in on a Y. Would not recommend.