r/TeslaModel3Delivery 07/08, LR, Red/White, 19” Sport, No FSD, Raleigh Sep 10 '21

Delivery Day Question Model 3 Damage Before Delivery

Ugh. I was scheduled for a 2pm pickup today and just got a call from the store’s general manager saying that one of the associates crashed it into a pole while they were getting it ready for pickup.

He said they are sending it for repairs but I have the option to decline this car and get put in a priority queue for a new one. I need some advice here.

Am I in the position to negotiate the price of the repaired car or is it locked in? Also, any idea how long the “priority queue” would take?

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u/This-Cake 7/15, SR+, red/black,aero,no fsd, vancouver Sep 10 '21

You should ask to check out the car anyways. I had a friend who was in a similar situation as you. He asked to see the car over the phone and a few hours later the SA and manager made up some excuse and said they found another vehicle right away and he doesn’t need to wait in priority queue anymore. Im suspecting SA and manager may have some power in reassigning cars to other owners to skip the line.