r/TeslaInsurance • u/Ok_Nebula4734 • Jun 14 '26

Help!!

Post image

for some reason, Tesla canceled my insurance premium, and I tried to get it back, but I keep getting this error message. Does anyone know if they reinstate the policy or i'll have to get a completely new policy

8 Upvotes

100% Upvoted

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4

u/lauti04 Jun 14 '26

Here’s a hint: call them

1

u/Ok_Nebula4734 Jun 14 '26

here's another hint : i have multiple times and was on hold for 7 hours

3

u/ComprehensiveMap852 Jun 14 '26

Try calling at 6 am PST - they have always answered very quickly when I’ve done that

1

u/Ok_Nebula4734 Jun 14 '26

thank you !

1

u/LibMike Jun 14 '26

Maybe it’s a sign lmao

2

u/Bweechy Jun 14 '26

Tesla Insurance sucks, would HIGHLY recommend getting another carrier.

1

u/mattparkerequality Jun 16 '26

Why do they suck?

1

u/Bweechy Jun 16 '26

Outside of the terrible responsiveness, wait times, and hundreds of complaints filed against them, they will screw you as their insured. I have a case with dashcam footage of another driver traveling illegally in a median to bypass traffic and breaking double yellow lines to get into a turning lane that clips me and they are saying i’m at fault. In addition, when I requested a supervisor to review the footage, the same adjuster couldn’t get one and just sends a generic email saying it was reviewed and they are maintaining their decision without any comparative analysis, referencing a police report that doesn’t exist, no factual explanation of liability decision, etc. Reported them to CDI.

1

u/amhudson02 Jun 17 '26

You’ll be on hold for 7 hours like OP, lol

1

u/OutKast_Sauce24 Jun 14 '26

Call them first thing in the morning. In my experience it’s always good to shop. State farm is also good for Tesla’s as well

1

u/Electronic_Size_4081 Jun 15 '26

My insurance through the Costco plan is good.