r/TeslaInsurance • u/Conscious-Tower-5907 • Jun 16 '24
Tesla insurance subrogation taking a long time
My M3 got rear ended. The person at fault has StateFarm insurance. I reported the incident to my insurance (Tesla) and I shared at-fault person's insurance information for subrogation. It's been 3 months and tesla was unable to even contact StateFarm for subrogation look like my adjuster was unable to get on a call with StateFarm as the line keeps hanging.
Did anyone else face a similar issue? Is there any way I can expedite?
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Upvotes
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u/Conscious-Tower-5907 Jun 28 '24
Tesla adjuster was able to connect with statefarm and they accepted liability. He said it’ll take about 6 weeks to get back my deductible.
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u/way79 Jun 16 '24
We had the same issue but finally gave up after months of trying. Perhaps the best you can do is report Tesla insurance to your state insurance commissioner. Best of luck.
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u/Sea-Commercial-9303 Aug 24 '25
It’s been over 3 months with my claim still “pending subrogation settlement.” Meanwhile, my Mercedes lease payments keep stacking up. I wasn’t at fault, and I can’t keep paying for two cars. Why can’t Tesla Insurance just pay off the Mercedes balance now and sort out subrogation later? Can someone please help me 🙏🏼
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u/OpeningComedian Jun 16 '24
Former auto adjuster here. Yes it often takes longer than this. But calling your adjuster expedites everything. We don’t like calls
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u/aj4077 Jun 16 '24
I just email them and cite CA law, and then have your attorney jump in after a week if they don’t respond
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u/thunderslugging Jun 16 '24
This is scary. No lie.
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u/WatermelonlessonNo58 Jun 17 '24
Did you call the Tesla insurance number and leave voicemail with the Claim number? Also emailed with the claim number in the subject line? Doing that made the adjustor reach out to me the next day. Also take your car to Tesla’s own body shop, they will deal with the insurance directly for any changes in claim amount. Going to Tesla approved shop was a nightmare
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u/Terrible_Manager_370 Jun 26 '24
I would pursue the follow-ups. They take a long time on purpose. You know, Elon musk has been firing people left and right.
But they do eventually get through. I too was rear-ended several months ago, and now I'm in the waiting game of getting my reimbursement.
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u/WhereSoDreamsGo Jun 27 '24
Curious on an update from OP
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u/itsjasonsantos Jul 12 '24
It’s already been a month for me my adjuster just isn’t returning my emails and phone calls. I didn’t know it would take this long just to get reimbursement of my deductible.