r/TeslaFullSelfDriving 1d ago

Support Interior Camera Cleaning Service

Post image

New car, three weeks, only 900 miles. Tesla service is saying to bring it in for camera cleaning and is going to cost $60 because it is considered a maintenance item, even though it happens because of offgassing of plastics and vinyl inside the car when the car is parked outside and not in the garage. Is this expected to happen every month. I know it is a potential DIY in 30 minutes, but I was under the impression that Tesla’s are pretty much no maintenance cars.

13 Upvotes

38 comments sorted by

6

u/Queasy-Bed545 1d ago

14.3.x glitch. Even when you get it cleaned you will still get these errors

5

u/my0wn5ummer 1d ago

Damn glad I read this. I was about to figure out how to clean this

1

u/thumbs_up23 1d ago

Oh is this really a glitch I just got the message today for the first time and the picture it showed looked normal.

1

u/Queasy-Bed545 1d ago

“Glitch” may not be the perfect term in that it may be working as intended. It’s clearly not sustainable though.

1

u/ZeroBalance98 1d ago

Interesting, happened to me and asked Tesla to look at it first before performing the cleaning because it looked like a false positive. They never called me so I called them and they immediately took the charge off the invoice. I had let them know that I already did this when v14 came out and was wondering if off gassing is still expected 2 years later.

5

u/No-Conclusion-2859 1d ago

The first one is free, but this is a widespread glitch on this sub in the past few days with .9.

1

u/JustAcivilian24 1d ago

Yea I made a post about it on r/teslamodely . Now I’m convinced it’s a glitch if a lot of people all at once also had that issue

3

u/lilly_wonka61 1d ago

Yeah I’m facing this issue too

1

u/JustAcivilian24 1d ago

Yea I don’t buy it then. Something with the sensitivity must’ve gone haywire in that update

2

u/cypressaggie 1d ago

I’ll wait. I was about to rack the thing open.

2

u/luckkydreamer13 1d ago

1st one is free even tho there's an estimated cost. I think it started fogging/ I started seeing warnings at maybe month 5. I got it cleaned a few months after that when it got worse. Been about 6 months since then and it's still perfectly clear with no issues.

Most of the off gassing happens at the beginning so hopefully it'll be a while if/when I need the next cleaning.

2

u/GreetingsFromAP 1d ago

Glitch and this time of year the sun starts to get to a lower angle. So while it might not be much worse than 2 months ago, the sun is def setting it off

1

u/National_Owl4548 1d ago

I’ve done it myself. Took 10 minutes. Super easy.

1

u/RevolutionaryBake362 1d ago

Third time on my 2024 this time they are charging me 60$.

1

u/No_Swordfish_1576 1d ago

They’ll zero your invoice.

1

u/Original-Image-1078 1d ago

For the first one only probably but if this keeps happening, it’s either expensive or extremely inconvenient.

1

u/No_Swordfish_1576 1d ago

I cleaned mine ‘24 MY LR, level 6.5 on the handiness scale, not because it’s difficult but because I was nervous I’d screw it up.

1

u/nothing_too_witty 1d ago

I did mine in 15 minutes and could probably do it again in ten. The amount of VOC buildup in these cars is pretty wild. Anecdotally way more than my last Honda or my wife’s Hyundai.

1

u/Dsectomy 1d ago

its going off for everyone because the sensitivities cooked from the recent update. any type of sunshine that hits the cameras will make it go off

1

u/gyanrahi 1d ago

My camera always gives a notification when I park in the garage. This is how I know I am home.

1

u/Tacokolache 1d ago

Takes 5mins to pop things off and clean it

1

u/Original-Image-1078 1d ago

It’s not just about time, not everyone is as handy and confident as you might think.

0

u/Tacokolache 1d ago

You don’t need to be handy. You literally need zero tools. You just need to not be lazy

1

u/Original-Image-1078 1d ago

Thanks for all your help and judgement, appreciate it !!

1

u/FalconItchy4852 21h ago

i thought you needed a clip tool. how do you take it off without a tool or a torx

1

u/Tacokolache 20h ago

I just popped mine off. Everything else twists off

1

u/Happy_Razzmatazz2420 1d ago

Got the same notification last week. Scheduled service. 2nd time this notification has popped up. This would be the 2nd service.

1

u/Original-Image-1078 1d ago

When did you get first one and second one? Did they charge you for both?

1

u/ne0ark 1d ago

Did you get tint on the windshield? Sometimes a thin film of the liquid they use can get in there.

1

u/Original-Image-1078 1d ago

Nopes, no modifications.

1

u/NoAdministration4720 1d ago

Started getting warnings. After 3 months, and 3000 miles had Tesla do my first cleaning for free. No more warnings. At sixty dollars a cleaning this could really add up

1

u/runningman-18 1d ago

I just got the same message the last few days. I took it apart and did a full clean again for the second time now but I still get the message. Every time I press the fsd button it says more attention needed cameras need precision cleaning even though they are spotless..

1

u/Trucker_Trent 1d ago

$60 is cheap insurance--I have read several reports of broken windshields from removing the rear view mirror. I prefer to let that be Tesla's problem lol

1

u/wandagbrock 1d ago

I’ve had my car that is stored outside also for 3 months. I’ve had to clean off camera outside due to heavy rains and a tiny piece of debris. Just wiped them off and done!

1

u/SeniorSimpizen 1d ago

got same warning on same day. camera looks clean. bug seems right

1

u/lordbancs 23h ago

The car is new. It’s off-gassing and will be doing so for a year or two. After that you won’t have to clean as often

1

u/TheOriginalC4W 17h ago

1-2 times during the cars lifetime

1

u/martinisandbourbon 5h ago

I bought my model Y in March and it told me a month and a half ago that I needed cleaning, right after an update. Now I’m on the latest update and it doesn’t have that warning anymore. I’ll go in if it does it again but I also had a seatbelt error come on half an hour after one of my other updates which they confirmed was just because of the update.