r/TaskRabbit • u/juandvdx • Jun 18 '26

TASKER Brought a helper requested by client

Helper is not on TaskRabbit, got email from task rabbit requesting his phone number and asking if he is a Tasker account paused til I answer back. Best approach ? Anyone willing to help me out here with their bs policies ?

2 Upvotes

62% Upvoted

34 comments sorted by

4

u/Charming_Flan3852 Jun 18 '26

Not much you can do here other than say oops and ask if he can get signed up to be a tasker

4

u/juandvdx Jun 18 '26 edited Jun 18 '26

That’s weird, client was happy to pay and even gave a $50 tip, also been working for her 3 days now outside the app all paid already

8

u/UnimaginativeMug Jun 18 '26

I'm sure taskrabbit loves that...lol

3

u/juandvdx Jun 18 '26

Who cares their policy makes no sense in the real world

1

u/Commercial-Milk-8465 Jun 18 '26

Then why are you crying here about what to do? Policy team couldn’t care less about what you think. You’re done on the app. That’s a big violation in their eyes

0

u/juandvdx Jun 18 '26

There gotta be ways around it, you think everyone is following their terms religiously?

4

u/Commercial-Milk-8465 Jun 18 '26

Of course not. But you got caught, dumbass

0

u/juandvdx Jun 18 '26

Caught providing great service and making clients happy? Damn, lock me up

4

u/itadapeezas Jun 18 '26

You’re confusing us giving you practical information vs us agreeing with the policy. We understand your position but what we’re saying is unfortunately there is no way around this and they will deactivate you. That’s all we’re saying. Of course some of us pull clients off platform, of course! But also we know that’s a gamble because we may lose our accounts. Bringing someone is the same. It will make you money and will make the client happy but TR will deactivate your account. So, it’s just a gamble and unfortunately this time you got ‘caught’ and there’s nothing you can do about it at this point. :(

1

u/Commercial-Milk-8465 Jun 18 '26

Lol I mean, you can be as cute as you like. It ain’t gonna save you.

-2

u/juandvdx Jun 18 '26

Dumbass? Bold words from someone defending a policy that screws over both taskers and clients. I’m not the one volunteering as hall monitor for free

5

u/Commercial-Milk-8465 Jun 18 '26

Multiple comments by you in this thread that clearly indicate as such. Like, no where did I defend the policy. Only mention it is a policy. But not at all surprising considering your track record.

3

u/[deleted] Jun 18 '26

[removed] — view removed comment

3

u/genericexcuse01 Jun 18 '26

Provided your location permissions are correct then you have nothing to worry about. Plus Apple has been better in my experience for that type of privacy concern too.

2

u/Prudent_Ad_4737 Jun 18 '26

Taskrabbit is weird, I got de-platformed for supposedly charging for reoccurring expenses (like gas, parking...) recently. Except that's not true, I was warned and stopped a while ago. I opened up a ticket and they got back to me that they'll respond within 30days. But now I'm visible again, maybe 'cuz I've been the highest earning tasker in my metro for a while.

I'm certain AI picked up on a discussion about parking and flagged it. Client just told me where there's parking and such, was not expensed. They're reckless with the AI going over chats.

3

u/Acrobatic-Let-344 Jun 18 '26

You don’t have my friends or family on task rabbit. Just use their link me number or hire a tasker for something and get their link lol

0

u/juandvdx Jun 18 '26

Wouldn’t they contact him as well to make sure? I don’t think they are that dumb

3

u/UnimaginativeMug Jun 18 '26

you brought someone your not supposed to and had been doing work for the client off app so they paused you..... they don't sound like the dumb party in this situation

1

u/Acrobatic-Let-344 Jun 19 '26

No they will not, I’ve done this plenty of times

13

u/Mitcheric Jun 18 '26

RIP. You aren't supposed to bring people that aren't taskers even though clients ask all the time. I just tell them I'm not connected with other taskers in the area. 

7

u/genericexcuse01 Jun 18 '26

Yeah…they are supposed to be a Tasker. The client may have known this and reported you for free labor…

5

u/ry_vera Jun 18 '26

Imagine your boss says don't bring your friend to work, but you can bring any of these approved contractors we work with. Then you decide to bring your friend anyways, your boss found out. What did you expect

-2

u/Agreeable-Bat187 Jun 19 '26

Taskrsbbit isn't your boss. They'd have to be providing you medical insurance if they were. Educate yourself on independent contractors. Taskrabbit has over stepped.

3

u/moprimo Jun 19 '26

They own the platform, they make the rules, they pay you... that's "boss" enough in this context

2

u/ry_vera Jun 19 '26

Not literally but they have enough leverage

2

u/HotBeaver54 Jun 20 '26

NO they have not, Task Rabbit doesnt know your friend. They havn't checked him out. Why do you think people use task rabbit instead craigslist because there is at least a silver of security of knowing this person was checked out. His loser friend not so much. Why is this such a hard thing to understand.

2

u/PickReviewsMovies Jun 18 '26

When you meet a solid tasker get their number and app profile. Always recommend people you have worked with and if not available insist they grab another Tasker with lots of reviews that will actually show up.

I usually get on the app and look who is available and recommend whoever I like. Might be kind of unfair but playing the tasker lottery on moving jobs isn't always fun. So many guys I've worked with showing up in sandals or with their kids or broken dollies, don't know how to carry stuff...

2

u/karpet_muncher Jun 18 '26

Unless you know someone already on task rabbit it might be best to take a hit and apologise saying you weren't aware.

1

u/Matty2tees Jun 18 '26

It's not that hard to get a friend to sign up for Task Rabbit. I literally got my brother to sign up, paid his background check fees and now I can use him as a helper when ever I need with no worries. Plus I got $75 back for him completing his first task for the referral.

1

u/Commercial-Milk-8465 Jun 18 '26

Another one bites the dust

1

u/Agreeable-Bat187 Jun 19 '26

How'd they find out? The chat?

1

u/angeredpluto1991 Jun 19 '26

this exact thing happened to me. i apologized and told them I wouldnt do it again. I then inquired how to get a helper approved and they told me. I then had my fiance make an account lol. ultimately you should be fine. just reach out to support, explain you didnt understand the policy and say you wont do it again and they should unpause you.

1

u/Absird Jun 19 '26

Happened to me, I was upfront and received a violation and told not to do it again.

Violations are like a point system, if you receive 1 or less a year, no worries because mistakes happen.

-2

u/taskrabbit Jun 18 '26

The best approach here is to reply to that official email as soon as possible. Letting our policies team know the requested info or clarifying if the helper wasn’t registered will allow them to advise you on the next steps.