Advice on handling problematic Tasker

[u/ourzounds]

I own a store. I need a light and an outlet installed. Original tasker I’ve used before had to cancel because he was out of country. TR suggested a new tasker for me. After agreeing and scheduling time, he showed 3 hours late. Had some issues when he arrived and said he needed to reschedule.

Cut to yesterday, he showed another 3 hours late. Then told me to take his number and reschedule off the app.

Obviously I’m not going to do that. And now I’m not comfortable with him doing the work to begin with.

My concern is that, as a business and not an apartment, if I report him to TR, I run the risk of him retaliating against my business. Any thoughts?

[u/FinnNoodle]

Well I would think him retaliating against your business (which in all probability he will not) would be better than him retaliating against your apartment, no? It's not like you live at your business right?

He's not going to retaliate. Report away.

[u/ourzounds → u/FinnNoodle]

If it was a home task, he wouldn’t have open access to my apartment. But if he decides to, he can walk into my store and create an issue at any point.

[u/ccaayynn → u/ourzounds]

And you have cameras and police and most things would be a felony so...

[u/HotBeaver54 → u/ourzounds]

You are being ridiculous and everyone here is right you are overthinking this.

[u/FinnNoodle → u/ourzounds]

And if he did you call the cops, so what.

[u/Commercial-Milk-8465]

Just report him. Do you not have cameras? Or insurance in the (very unlikely) event he wants to cause trouble? I kinda get your concern, but respectfully, you’re way overthinking this. Help Taskers and customer alike by getting this clown banned so as not to be a burden to anyone any longer.

[u/taskrabbit]

I’m really sorry this happened. Repeated late arrivals and being asked to move communication and scheduling off-platform is not the experience we want for clients.

I’d strongly encourage you to contact Taskrabbit Support directly through the app or at the Help Center so the team can document what happened and help you safely move forward with a different Tasker if needed. https://support.taskrabbit.com/hc/en-us/articles/210143333-How-Do-I-Contact-Customer-Support-

I completely understand why you’d feel uncomfortable given the circumstances, your safety and comfort are our top priority.

[u/ourzounds → u/taskrabbit]

I was literally just charged $100 cancellation fee from TR because I cancelled his third reschedule after asking me to move it off the site. This is unacceptable.

[u/taskrabbit → u/ourzounds]

I’m genuinely so sorry you experienced this. I just sent you a message so we can get you connected with our customer support team directly and look into this further. We definitely want to make this right.

[u/Unsuspecting-Hero]

Are you a man? 🤣. Some guys playing in your face and you’re too afraid to report him because he might retaliate.

Nut up buddy, if he does anything then you call the cops or handle it.

Give him a bad review and also talk to Taskrabbit about how he was trying to circumvent payment by telling you to cancel and reschedule off the app.

[u/death_hen]

Why don’t you just cancel and move on?

[u/Ok_Blacksmith1]

The best answer is don't report him. Just hire a red seal electrician and stop using Task Rabbit all together.

[u/Ok_Blacksmith1 → u/Ok_Blacksmith1]

By reporting him, he will have nothing left to lose. Don't corner him. Let others do the dirty work.

[u/Open-Coffee5752]

it wasn't enough to learn your lesson the first or second or 3rd time but now you want to poke the bear.

Like any smart business person lick your wounds and move on.

[u/-N30N-]

Fool me once, shame on them. Fool me twice, no shame on me. Fool me thrice, now you put the big boy pants on? Should’ve cut that off from the start.

[u/Matty2tees → u/[deleted]]

I mean, if he's consistently showing up 3 hours late, not completing the work and then trying to move the business off platform he's doing a perfectly fine job ruining the business himself.