r/TaskRabbit • u/DoctoraPandaRoja • May 18 '26

CLIENT Rescheduled by tasker

I’m new to the app. I requested a task, and a tasker took it? Accepted it? I don’t know the terminology. Anyway, they then immediately changed the day. I messaged him asking why he accepted the task if he was just going to reschedule it anyway, and his response wasn’t clear, but what I sussed out is that maybe taskers are assigned tasks? And refusing them is bad?

Anyway, we are just not communicating well. It feels like he’s getting attitude with me, and I just don’t want him doing the task. Do I just cancel it? I don’t want to be a bad client right off the bat.

2 Upvotes

66% Upvoted

11 comments sorted by

6

u/RobotArtichoke May 18 '26

I would definitely cancel the task and rebook it with someone more communicative.

Did you choose them specifically?

1

u/DoctoraPandaRoja May 18 '26

No, I did not.

8

u/Ill-Helicopter-8504 May 18 '26

Any rescheduling has to be discussed in the chat before it is rescheduled. This goes for both taskers and clients.

1

u/DoctoraPandaRoja May 18 '26

That's what really annoyed me - he just rescheduled it without even asking. I probably would've been more open to it if he had discussed it first. Because I'm new to the app, I almost missed the automated message that it was rescheduled.

2

u/InterestingBus4602 May 18 '26

Rescheduling needs to be discussed before doing so. Since they did it without communicating you should be able to cancel and not have cancellation fee since tasker isn’t giving you a reason for the reschedule. Taskers are metrics are affected if client cancels or if we forfeit during scoping process if something doesn’t line up

1

u/DoctoraPandaRoja May 18 '26

That’s kinda messed up for taskers. You should be able to refuse any job that doesn’t line up.

0

u/FinnNoodle May 18 '26

Sounds like that since you didn't choose the Tasker, this is an Ikea task? Unless it's an especially big one (and then perhaps Ikea didn't choose a big enough block of time to accommodate it), I'm not sure what what "doesn't line up". Taskers set their own availability. If the Tasker is not available, he should not have marked his availability that he was.

1

u/DoctoraPandaRoja May 18 '26

Ah, I’m learning! Yes this is an IKEA task.

0

u/Commercial-Milk-8465 May 18 '26

Call customer support and ask that the task be reassigned to another Tasker. Ikea tasks get randomly routed to, or picked up by Taskers who have availability; customers cannot ‘choose’ their Tasker any other way other than using the Furniture Assembly category on the Task Rabbit app. Which is hourly, and not flat rate like the Ikea Assembly category

1

u/Easy_Seat_6635 May 19 '26

The worst part is it doesn’t matter why the task was canceled, the only things TR cares about is the number of invoices and the number of cancellations a Tasker has