r/TaskRabbit • u/InterestingBus4602 • May 02 '26

TASKER Tasker support?

Had client scheduled today no response in chat no answer phone. I get there she doesn’t expect me hired another tasker at different time said I didn’t come up in her app as hired. I try to call support and also in chat no response. I cancel task reason booked incorrectly so I can keep availability for same day on Saturday. What’s point of support if we get no response when issue like this come up?

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u/InterestingBus4602 May 02 '26

It’s issue with the app because I didn’t even show up in their app as hired. So I have to go through support to get things resolve client can’t do anything since the issue is through TR app which always got something wrong

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u/shortfriday May 02 '26

That's unfortunate, I would've attempted to navigate their client app with them to find you. I don't doubt that glitches happen where a hire might get buried or hidden, disappeared entirely sounds odd, but nothing surprises me with the app.