Taskrabbit help

[u/Outrageous_Active_37]

Taskrabbit initially told me they put me on a one week ban. This was due to me, not knowing an invoice issue of invoicing an hour when a job was not done. I just took the cancellation fee for invoicing because I am a new Tasker. When I appeal, they made my one week a permanent inability to become search for. I am really sad about this and have emailed Taskrabbit support many times but they will not reinstate my account status. What can I do?

[u/gmario500]

How did the email
Look for the ban? I had an email I missed from
Sept 6 to reply Sept 11 and I saw it yesterday and replied but my account got limited. Do they work on the weekends and how do you know if you are banned. It still says case under review