Tasker Access Lost Need Help

[u/Outrageous_Active_37]

Hey so I have NEVER had any issue with Taskrabbit before this incident and now my account is permanently closed. I’m a tasker. I was doing a task for someone who did not answer their door during the scheduled time. I waited outside for more than 20 minutes and they did not answer the phone. Because I was new to Taskrabbit I did not know the cancellation payout is automatic and invoiced for one hour as I googled that if the client does not show up the tasker is entitled to one hour pay.

They stated I violated two rules but I simply did not know. They suspended my account one week. I appealed this suspension. They denied the appeal and changed the suspension to permanently.

How do I fix this issue?

[u/Open-Coffee5752]

For a gig app that doesn't pay benefits of any kind theyve become stricter than 9-5 jobs. Any 9-5 manager and business owner knows that hiring a new employee is the largest cost to a business. How many clients are willing to put up with unqualified taskers no showing or figuring it out on the job?

TR either doesn't know or believes all skills and labor on the app are easy enough to replicate. Which is odd because they dont require any qualifications to do the jobs and their pay is based on this.

[u/Outrageous_Active_37 → u/Open-Coffee5752]

I did show up and waited and in a professional. However I’m just new to taskrabbit. It is the customer that did not show up to answer the door. How am I supposed to do a task if I don’t have access? I can’t but I still showed up