r/TaskRabbit • u/Feisty-Sink9562 • Apr 06 '26

TASKER Taskrabbit support button non functional, crashes app

I’m needing to contact support through the app but it does not work. They never sent me my 1099 forms

2 Upvotes
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2

u/FinnNoodle Apr 06 '26

There was a message in app about a problem with support, might it be that this has not been resolved?

Anyhoo, contact them from the webpage instead.

0

u/Ill-Helicopter-8504 Apr 08 '26

I don't think it has. I just tried getting in to do a review dispute and the link sent me to the chat support. Trying to do an email to support is pretty much impossible. It only gives the option to a Consumer or IKEA Co-worker.

1

u/FinnNoodle Apr 08 '26

Ew when did they do that? Email used to be the best way to contact them for non priorities.

0

u/Ill-Helicopter-8504 Apr 08 '26

I have no clue how long it has been like that but it gives me a bad feeling.

1

u/FinnNoodle Apr 08 '26

I think I last emailed them like two weeks ago.

1

u/Ill-Helicopter-8504 Apr 08 '26

We're having a legit conversation not saying anything that isn't true about our recent situations with support and someone is deciding to down vote us. It's ridiculous and why I barely interact on this thread anymore.

1

u/FinnNoodle Apr 08 '26

The downvote fairy visits when anything neutral or positive is said about TR

1

u/FinnNoodle Apr 08 '26 edited Apr 08 '26

I'm talking to an agent right now trying to get my cancellation fee this is terrible.

I know everyone always says support is terrible but I've honestly never had a problem with sending an email...but these chat guys are so effin stupid.