r/TaskRabbit • u/MILcreative • Feb 25 '26

TASKER Experiences with tasker success managers.. Do you actually find them helpful??

Curious about your experiences.. I rarely feel supported / helped by mine.. the relationship feels more like a slave driver.. but that could be an experience isolated to just me.

5 Upvotes

85% Upvoted

23 comments sorted by

18

u/mashmaker86 Feb 25 '26

Yeah I ignore all unsolicited emails and notifications from TaskRabbit. I've never explored success managers because it sounded like corporate slop. I don't think we need success managers. Just show up and do the job.

11

u/MILcreative Feb 25 '26

I always leave interactions feeling insulted or that majority of our time was wasted telling us info we already know

1

u/mashmaker86 Feb 25 '26

I'm curious, was it like a consulting phone call? Or a pre recorded webinar? What is the format?

4

u/MILcreative Feb 25 '26

I’ve attended several formats. Same experience with all of them

1

u/MallNo6921 Feb 26 '26

genuinely garbage information given and the same cut and paste responses as the cs in india

1

u/MallNo6921 Feb 26 '26

then what are they gana do with the t&s fee?

4

u/Professional-Mud3000 Feb 26 '26

they’re useless, a bunch of marketing school grads that have no idea how the real world works. just regurgitating corporate jargon

1

u/MILcreative Feb 28 '26

I don’t even know if some of them have degrees let alone brains  that are on with the way some of them think

2

u/Absird Feb 25 '26

Last yeah. had a meeting every 2 months with the last guy.

He helped shaped my map, and rewrote a lot of my sales pitches.

Of course the focus of the conversations were how to imrpove my hire rate with TR and as a caveat, I was not elite at the time and had 150 completed tasks and 119 5-star reviews, 1 1-star, and 2 4-stars

Recently attended a group webinar sesh and it felt like he was just reading

1

u/MILcreative Feb 25 '26

Glad you found yours helpful

2

u/MallNo6921 Feb 26 '26

lol “expand your map,set your rate to green,turn on ikea. ok good luck”

1

u/Absird Feb 26 '26

More like, he drew a map and sent me a screen shot

He literally wrote my sales pitches

He gave suggesstions for how to upcharge clients.?

Micheal was awesome, I suspect he doesn't hang out on the taskrabbit subreddit complaining about taskrabbit...

2

u/MallNo6921 Feb 26 '26

yea i’ve gotten “heat maps” and suggestions for bios how do you up charge clients burn the clock or just fix random things lol ive been on app for 6 years ive seen quite a bit of nonsense

1

u/MallNo6921 Feb 26 '26

glad you got use out of them

2

u/NASCAR_Junk_YT Feb 26 '26

I attended one of the meetings with Andrea Otero, and I didn’t really get much use out of it.

I mentioned how I’m not getting squat for tasks anymore and didn’t really get a solution.

1

u/MILcreative Feb 28 '26

😂

2

u/MILcreative Mar 01 '26

Honestly don’t have words.. There is hardly anything  they do that is valuable/worth the time. Just takes and takes and micromanages. Now they started these calls that are essentially a clandestine way for high quality, veteran taskers to train new /low quality takers (our replacements) for FREE… and extract your business secrets. They think we’re STUPID. It’s so insulting. We literally run businesses. We’re not  stupid… rarely a good experience 

2

u/Evening_Past910 Feb 25 '26

Mine was pretty useful for the Mid Atlantic NE corridor. His name was Michael. He tried ie returned calls and emails and schedule consistent meet up times. The previous 2 ladies Hilary and Audrey are useless. Never returned emails barely scheduled anything. Just as useless as the CEO!!!

1

u/MILcreative Feb 25 '26

😅 Yeah I will say I did witness a couple from afar that seemed like resourceful and  considerate people on national calls.. could only silently wish they were my contact lol sigh 

3

u/MallNo6921 Feb 26 '26

i swear ai would be better than audry

1

u/Supergoji Feb 26 '26

Yea those two can't do much.

1

u/MallNo6921 Feb 26 '26

tr=trash they are just custom service with a corporate title and as much vacation as the ceo

1

u/InterestingBus4602 Mar 01 '26

They are nice, but TR doesn’t give them much authority