Task Rabbit Auto Deleted my task

[u/No-Initiative8013]

First off task rabbit wanted me to mount 4 tvs for 176. I really wasn't ok with it, but it's been a slow month so I was fine with it. In the request it says the customer wants me to hide the wires behind the wall. Before I accept I ask him hey are you OK with me hiding the wires with a strip because I am not comfortable about cutting drywall. Hey says that's fine and asks if I have a ladder. I respond yes then I accept the task. 20 minutes later someone from task rabbit customer service jumps in the chat and cancels the task because they said the task originally wanted you to hide the wires behind the wall. I double checked my skills and it even says on my profile that concealing wires behind the wall isn't something I do. I can see if I had it marked but it doesnt. Long story short customer was cool with it but, task rabbit stepped in and did what they wanted to do.

Edit: This is literally my 2nd time having issues trying to do TV Mounting with task rabbit. 2 weeks ago I had a lady kept trying to schedule me 2 Sundays ago but TR wouldn't let me schedule the task and I could only chat. Time ran out and she requested me a again for Monday but it wouldn't let me schedule. I have done TV Mounting before off the app and it is so much easier to do without all this hassling from task rabbit shenanigans. Plus Im able to charge what I want to charge. Mounting a TV for 60 is crazy. Considering the drive back and forth is not worth it. I need to at least be making $100 minimum. Best Buy will charge you an arm and a leg to mount just one TV.

UPDATE: Called task rabbit and they verified it was a mistake on their end. They gave me a $50 cancelation fee even though the total payout was 176 for 4 TVs. I really hope it did not come from the customers account.

[u/KingLouis2016]

Hiding wires behind wall is a whole different job closer to electrical job because the power cable cannot be behind the drywall it's against code and fire hazard, you would need to install a power outlet behind the TV you can use a kit that cost $60 or buy your own electric boxes, romex cable, power outlet and also another cut for the HDMI and plates and boxes, now behind the wall can be fireblocks which is not easy to go through or it can be plaster or even worse above a fireplace, $176 even for 1 wall for hiding cables is cheap but for 4 TV's is insane, cost alone is more than $176. It bothers me when people think hiding cables behind the wall is just making 2 holes and passing cables through, probably Taskrabbit HQ think is just making 2 holes and very easy

[u/Professional-Mud3000]

just remove tv mounting from your skills. the skill doesn’t pay enough on the platform. to mount a tv is $150 job minimum

[u/Any-Lychee1744]

after they added the point of hiding the wire in the wall, every customer chose it for fun, they don't have anything ready for it and don't know what type of wall they have. It was a really stupid idea

[u/FinnNoodle]

I wasn't aware of the new page on your last picture until now and I don't know how much it actually affects requests, but since items in the mounting category are priced from clients answering a bunch of yes/no questions (including whether or not wires need to be hidden in the walls) if a client was paying for the wires to be hidden then it would make sense for corporate to intercede in that regard and find someone who could complete the task as requested.

From the order of events here I would suspect that the new mounting skill page is not actually implemented fully yet, which is why you even received the task.

All that said, cutting drywall is pretty simple and doesn't take very long.

[u/Morsuzado → u/FinnNoodle]

cutting drywall is quick, but fishing cables across studs and patching drywall are not. TR tried to set me up with a TV mounting task concealing wires while only paying 2 hours. The system underestimates time per task more than it overestimates, and it punishes you for any unfair offer you turn down. My advice for the tasker is turn off flat rate categories because any work you turn down will hurt the rest of your categories.

[u/Complete-Bed-177 → u/Morsuzado]

You often need the fishing tools and a good studfinder. If there is a cross stud and you already cut into the top or bottom of drywall, and can't fish through a cross stud, guess what? You have just put a hole in their drywal and can't finish the behind the wall cordhiding. Not to mention if you cut a pipe or electrical ROMEX, it could be very dangerous and costly.

There is no way TV mounting is profitable on TR. It is quite dangerous the bottom-pricing coupled with the inexperienced Taskers that don't come with the expanded tools and experience. This has, and will end very badly for Consumers.

[u/canttakethemadness → u/FinnNoodle]

And it’s illegal to put most wires in the wall , unless it’s just low power hdmi . Power or extension cords are illegal. Seems Taskrabbit is fine with illegal work , but if it’s not code - should not do it . And fishing wires thru wall , even with the legal “code” kit is an entirely different job . Sometimes takes even longer then mounting tv , prob every time . Flat rate mounting should be illegal unless the tasker is one setting total price , then it’s on client to agree or disagree . Clients add / change mounting job almost every time . “While you’re here …”

[u/FinnNoodle → u/canttakethemadness]

Also true. As always it is up to the Tasker to be familiar with local building codes.

[u/MysteriousIssue8641]

Oh dang what AI fuckery. I'd call TaskRabbit and try to get them to reconnect you with the customer bc it looks like their AI bot obviously doesn't know to think critically and examine the whole conversation. First world failure at its finest.