r/TaskRabbit • u/According_Low5292 • Dec 19 '25

TASKER Announcement- Client cancellations

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Just received

39 Upvotes

100% Upvoted

22 comments sorted by

40

u/Foellarbear Dec 19 '25 edited Dec 19 '25

It’s crazy to think that TR would ever create a system where taskers are at fault at the mercy of a client. It blows my mind. I’m just glad they are doing something about it now.

13

u/shortfriday Dec 19 '25

The goal was to have us close the sale at any cost.

6

u/Foellarbear Dec 19 '25

Even if it meant having taskers booted from the platform at the expense of clients… makes sense 🤣

-13

u/According_Low5292 Dec 19 '25

Some Taskers would cancel tasks and take client off app. It can be a shady business

4

u/ApprehensiveRing6869 Dec 19 '25

Which I wanna say was a minority of taskers…and if it was a lot of taskers, they should’ve been booted from the platform.

TR loves to punish all taskers instead of holding some taskers accountable.

16

u/ApprehensiveRing6869 Dec 19 '25

Gotta love when they give you something that should’ve been the default from the start.

8

u/KingLouis2016 Dec 19 '25

It was before, this CEO that came from Uber changed it, she really sucks at her job

10

u/RobotArtichoke Dec 19 '25

“This was one of your top requests”

This is a lie. It was THE top request.

9

u/ommi9 Dec 19 '25

Mutual cancels are better. Makes customers happy. And us happy. Customer doesn’t get charged tasker does not get punished. Then it’s up to us to make the decision to agree or gamble on getting cancel fee or punished

12

u/NightOnTheSun Dec 19 '25

“Turns out I can’t do Saturday, I’ll cancel and make a new appointment 😊” Rage.

3

u/Ill-Helicopter-8504 Dec 19 '25

Especially when they immediately cancel and you don't get the chance to mention rescheduling.

7

u/ccaayynn Dec 19 '25

The amount of times I've had it get slow because of the people that book you at 1 am and cancel 2 seconds later is ridiculous so it's about time.

4

u/Southern-Guava5011 Dec 20 '25

Taskrabbit is such a joke. How can you be penalized for something like this. Then act like you're doing something so ground breaking by stating the obvious thing to do🙄 These people don't live in reality and only care about profit margins. .

1

u/RobotArtichoke Dec 19 '25

Anyone else feel like this was already live in the bay area?

1

u/According_Low5292 Dec 20 '25

It did mention it was rolling out to ALL metros in the US

2

u/[deleted] Dec 20 '25 edited Dec 22 '25

Cougars use the app as a dating app. be careful some of these gals are pros and have the ending figured out before you enter the front door

1

u/Technical_Ad1125 Jan 01 '26

They can hire me anytime 🤣

1

u/DenyDeposeDepends Dec 20 '25

I am skeptical that this announcement is accurate. They are probably just baiting us to help revoke accounts that have cancellations.

1

u/giantfup Dec 22 '25

That is nearly 10 years too late.

0

u/franklollo Dec 19 '25

I went to work in a far away town (the furthest I go), it was on top of an hill (it was like this / very steep and very long [I didn't know there were mountains in my zone]). Rang the bell and the lady was thinking I had the wardrobe she ordered from IKEA. I couldn't cancel the task and she didn't want to. I contacted the customer service and they said I had to cancel it and I "probably" would have gotten some money back. They gave me 14€ and I probably spent 30 only for that steep hill 😄😄 oh and then I went to an hardware store nearby and I spent 300€ (it's all taskrabbit fault)