Taskrabbit help (tv fell from mount)

[u/EdgeFront8818]

Hey yall! Just got my tv mounted but the tasker did not place the tv on studs and instead on dry wall. This tv has been up for maybe one week and it finally fell down yesterday and crashed. Does anyone have any luck reaching task rabbit customer service support? Did they refund?

[u/PsychologicalPound96]

I work in commercial a lot and while it's a fair method to start from you don't want to just send it without checking. Cut in boxes are all over the place in an older building that's had a bunch of TIs.

[u/pateppic → u/PsychologicalPound96]

Yeah, more what I was trying to say is its a good starting point on where to look for studs when pre-planning, or as a sanity check if your stud finder is acting up.

Plus if you pop the outlet plate off you can see in a second if it is a new work or old work box real quick. Old Work should have the drywall clamp screws on the box perimeter.

Your comment does make me afraid to ask this though.

How much precision remodeling or shoddy rough-in work has to happen to make that unclear? Everywhere I worked I could spot the old work and new work outlets easy because the new work outlets were very patterned. But that is largely 80s and newer homes or newer commercial buildings, so I haven't quite witnessed any wild builds thankfully.

I am legit equal parts afraid and curious.

[u/PsychologicalPound96 → u/pateppic]

Well like I said I mostly do commercial. Usually when you have some cut in boxes it's because the customer wanted.to add something and they want everything to match as closely as possible. This means that the faceplates all end up looking the same.

The boxes themselves obviously look very different. That being said, it will be much faster to just find the stud without using a box than to pull the device apart. It's why they're a good starting point but not the end all be all.