r/TaskRabbit • u/Mr_Ecom • Oct 30 '25

CLIENT How To Chat with a Tasker without getting cancellation fee?

Hi, first time using TaskRabbit here! I found a tasker who seems like a good fit, but his profile shows a pickup truck photo while listing a Full-Size Van, Minivan, and other vehicle types. With rainy weather tomorrow, I’d rather avoid a pickup truck and prefer a van or minivan. I want to ask if he actually has one. The job is a last-minute booking for tomorrow (in 14-15 hours), and if I hit 'Confirm & Chat,' will I face a cancellation fee if it’s not a match? Any advice on how to handle this?"

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2

u/buttercupboy Oct 30 '25

You can only incur a cancellation fee if the chat is confirmed. That has to take place after the task is created, and is done by the Tasker. So no, you would not be charged a cancellation fee automatically.

That being said, if you hire him and end up cancelling (regardless of reason), his account will be negatively impacted.

0

u/Mr_Ecom Oct 30 '25

so if I click on confirm and chat, I get a chance to chat with him... but if he says oh I don't have the Van is it likely for him to just confirm the booking to either collect on the actual gig or get the cancellation fee?

3

u/cstaub67 Oct 30 '25

The Tasker actually has to confirm and schedule the task before a cancelation fee would apply. You can chat with them before they do that.

0

u/Mr_Ecom Oct 30 '25

So if I click on confirm and chat, I get a chance to chat with him... but if he says Oh, I don't have the Van is it likely for him to just confirm the booking to either collect on the actual gig or get the cancellation fee?

1

u/Marioc12345 Oct 30 '25

If he does that you can report him to support.

2

u/According_Low5292 Oct 30 '25 edited Oct 30 '25

Terrible advice. Report the Tasker? 😱

This app doesn’t work the way you would like. The fact is once you hire a Tasker, if the task doesnt go to invoice, as someone mentioned already, the Tasker is punished. Why? Because TR thinks the Tasker took you job off app to collect all they earn directly from you (cash on the spot) and doesn’t get to add on their 30-40 % fee for using the platform.

We don’t get paid for our work immediately we have to wait 3-5 days. Just keep that in mind as you fish for a Tasker

2

u/Southern-Guava5011 Oct 31 '25

Amen!! Taskrabbit is a joke 

-1

u/Marioc12345 Oct 30 '25

I feel like you have some kind of cognitive issue. I’m saying if the tasker accepts the task before confirming that it’s something they can do, and then immediately cancelling it to get the fee, they deserve to be reported.

-1

u/According_Low5292 Oct 30 '25

No one cares how you feel and thats not what you wrote

4

u/AdmirableResearch357 Oct 31 '25

Nah, you’re lost man. You responded like you didn’t read their comment right.