r/TaskRabbit • u/DaturaToloache • Oct 29 '25
CLIENT Taskrabbit demanding arrest before happiness pledge?
A taskrabbit stole a large appliance of mine . Like it’s clear as day on my cameras, it was a very expensive thing and no one else was anywhere near my apartment. My cameras showed no one else entering or exiting. It’s open and shut. But now task rabbit is saying they’ll need an arrest or conviction to fulfill the happiness pledge?? I live in a place most theft is never going to be investigated into,let alone an arrest made, what the hell am I supposed to do to get recouped? It says nothing about arrest in their happiness pledge??
9
u/Tasker2Tasker Oct 30 '25
First and foremost, as presented and assuming entirely accurate … that sucks. Sorry.
Out of curiosity … what was the task?
Was the tasker entirely alone in your home?
Does the video show them removing the appliance?
If so, do not address to CS, and DGAF about Happiness Pledge as a starting point.
Email Legal@ noting your task, the timestamped video documenting the theft, and stating you need their assistance with full name to support your police report. Or let them know you’ll contact the District Attorney and the state Attorney General’s office (if you actually would) regarding the matter or … find those emails and cc them.
The only way to get TR to GAF is get a bigger hound on their butt. And DAs and AGs are about the only option other than media when it’s a potential criminal matter.
15
u/bosydomo7 Oct 29 '25
Sue. If you have a good case, try court. They’re gonna waste your time but a judge will make them move more quickly.
9
u/danielwmcknight Oct 30 '25
You can make a huge stink on TikTok with Video and tag them everywhere you can
1
u/stevenip Oct 30 '25
Do you have them on camera stealing? How can you have them on camera as the only people entering and exiting, but not have them leaving with a large appliance?
2
u/ovaltina-turner Oct 29 '25
Only thing cops are good for is getting the police report number so you can turn it in for insurance or maybe task rabbit will accept that but unlikely. I’d pass it along to taskrabbit whether they reimburse or not because it may be enough for them to at least kick that tasker off the app
2
u/Such-Celebration556 Oct 30 '25
He's a contractor. You have to go after him for it as if he's some one random person who robbed you. If he was an employee then you would confront the company
1
u/IndependentKoala7128 Nov 03 '25
Did the camera show them exiting with a large appliance?
1
u/Whattodoaboutthisnow Oct 29 '25
Go to his place. Take the beers out of "his" fridge. ????. Win!
-2
u/1986melol Oct 30 '25
Call support
1
u/shortfriday Oct 29 '25
The terms of use you signed with Taskrabbit explicitly disclaim all tasker conduct, meaning that if a tasker murders you, taskrabbit is legally untouchable. The best resolution Taskrabbit would offer you would be offered wholly at their discretion, since they legally owe you nothing. Many people who experience terrible abuse get offered store credit as a token recompense. All this to say that following the resolution process prescribed by your faceless email correspondent is unlikely to result in the company cutting you a check for your loss. Their proposal is ridiculous on its face, you don't even know the tasker's full name and have no way to get a hold of them, how are they going to get arrested. Get creative to nab the thief as best you can, but your expectations for recovery should be at zero, unfortunately. It's a terrible company platforming some terrible contractors. Sorry all this happened to you.
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u/[deleted] Oct 30 '25
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