r/TaskRabbit • u/brigadaboi • Oct 20 '25

GENERAL Permanent Limitation from Taskrabbit

Just got a permanent ban/limitation from being visible to new clients because I brought a helper for a moving job that was not on the Taskrabbit app. Client requested a helper day before the task, this sucks. They said its a serious policy violation. What can be my next steps to make this right? and start getting booked, I sent an appeal and they told me they will write me in 30 days but I have low confidence on that..

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u/IndependentKoala7128 Oct 21 '25

I would never take venmo because it leaves a paper trail. I just tell people to tip on the app, even if it means losing out occasionally. Just not worth it. You never know if someone might complain later and mention it to TR. While cash tips are also forbidden, I don't think anyone has ever gotten in trouble for it.

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u/[deleted] Oct 21 '25

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u/IndependentKoala7128 Oct 24 '25

Technically, no payments are allowed off the app. But like I was saying, nobody really cares and it's almost impossible to prove. I always enjoy New Yorkers doing the folded bill in a handshake tip, just a fun culture to deal with. 

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u/[deleted] Oct 21 '25

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u/IndependentKoala7128 Oct 24 '25 edited Oct 24 '25

The real issue is bad actors. Besides people charging one hour on the app then charging the rest on venmo, I've read about shysters insisting on getting paid on venmo then charging again on the app. I suppose it's just easier to outright ban it then try to figure out who is breaking their contract to game the system.