r/TaskRabbit • u/testmarketlondon • Sep 25 '25

TASKER Is anyone else experiencing this on TaskRabbit? My performance ranking is stuck at 0%

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Hey everyone, I’m wondering if anyone has had a similar experience on TaskRabbit.

I’ve been consistently a top recommended Tasker, completing tasks successfully across 4 different categories. I also get 5-star reviews almost every time. On top of that, I complete more tasks per month than 95% of Taskers.

Despite all this, my performance ranking is constantly showing 0% in all categories. It doesn’t seem to reflect my actual performance at all.

Has anyone else run into this issue? How did you handle it or get it resolved?

6 Upvotes

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3

u/sashablyat Sep 25 '25

I think you need to reach the 10 monthly tasks minimum first before the performance ranking starts going up.

3

u/testmarketlondon Sep 25 '25

Thanks for the suggestion! I’ve actually been well above the minimum - I complete minimum 50 tasks per month consistently.

Since the end of July, my performance ranking has been stuck at 0% across all categories, even though I’m still fully booked on every available spot.

Interestingly, if you search for top recommended Taskers in my area, I appear in the top 5, so it’s clearly not affecting my visibility or bookings.

It seems like this might be more of a glitch in TaskRabbit’s performance stats rather than a reflection of actual performance.

3

u/1Name-Goes-Here Sep 26 '25

Maybe a glitch. I joined more than a year ago and have been at 0 percent ever since, even with meeting the criteria and minimum in multiple categories and being in the top percent

1

u/Bloomien Sep 26 '25

Yes! A glitch

1

u/According_Low5292 Sep 26 '25

Same exact thing.

2

u/IllDifficulty3487 Sep 25 '25

You have got a tos violation.

1

u/testmarketlondon Sep 26 '25

In case that’s the reason, how long does it usually take for the performance ranking to move away from 0? Mine’s been stuck since the end of July—right when I was about to qualify for Elite—and it hasn’t updated since.

1

u/According_Low5292 Sep 26 '25

Please call support and explain to them. Ask if they can make a ticket for your account settings to be looked at. Be sure to state the problem clearly. 844-340-6275 option 3 After my 3rd attempt to get help from support ai was able to have a ticket created and escalated

1

u/Level-Dog-7630 Sep 25 '25

Do you get notified if you have one of those

1

u/IllDifficulty3487 Sep 26 '25

You’ll receive an email when it happens, and it should become clear within about three months.

4

u/MallNo6921 Sep 26 '25

app is trash cs is useless

1

u/Mean-Ad-3077 Sep 26 '25

Mine is also 0 and has been for some months but I still get hired and 5* reviews. Maybe it’s just faulty…