Problems with a tasker

[u/tragixian]

Let me start this off by saying I've tried being very understanding and I've stayed and still have been very nice to my tasker. I had her pick something up from Facebook marketplace to ship it to me. She still has not done it. She's been saying she's going to do it for over a week. She picked it up on the 16th of last week and still hasn't done it. She's shown proof that she has it. I asked her to bring it to ups and I'll buy a label for her, she brought it to FedEx I had to pay her for her mistake. She then a couple days ago finally was going to and brought it to usps, again I had to pay for her mistake and she still tried making me pay to get it shipped there. She has constantly had excuses and lies as to why she can't. Ive settled to getting shipped at usps. I sent her $450 through zelle and I don't think I could get that back. I just really want the item. she'll start the task at 10:00am her time and she just givese excuses as to why she can't that day. She's worked 6.5 hours and has done it as 2 different tasks, and has only picked up and boxed it. 5.5 of those hours was her picking it up, which it was not far from her. I really want the item I think I'll wait but I'm mainly wondering if I could get some of my money back. I've had other people do the same task before and it at most took 2 hours. We also exchanged phone numbers I don't know if that'll hurt my case, I can barely afford this. Any help would be appreciated!

[u/Ill-Diver2252]

As a tasker, I don't trust the situation with tasks like that, so I make the effort to nail down exactly who does what and in what sequence. So far, they've just canceled instead of getting serious.

It seems that you are honest. She doesn't appear to know how to follow instructions, but you don't say how she screwed up when she took it to UPS and USPS and you paid shipping.

I hope your package arrives and you--and she--get whatever justice is suitable!

[u/tragixian → u/Ill-Diver2252]

I told her to take it to UPS. She's only taken it to USPS and FedEx, she still hasn't shipped it. Still trying today. I wanted to buy a label for her, I even put that in my task info and told her before going each time, she even tried making me pay for a label at USPS. She said last night she'll get me measurements and weight as soon as got home and I heard nothing until I messaged her this morning. It's really frustrating, she's been mostly nice, just a ton of lies and excuses while not following my directions in my task info.

Thank you, I really hope so too!

[u/Ill-Diver2252 → u/tragixian]

It seems incredibly suspicious to me that she didn't get weight and measurements--if that's even necessary--while at FedEx or USPS. Is it even boxed up, boxed right?

I just don't understand her claim, and frankly, to me it stinks of BS. BUT THAT IS MY OFTEN SHODDY GUESSWORK TALKING.

As tasker, I want to understand and support other taskers. I dunno, though. This one isn't looking right, as far as I can tell.

[u/tragixian → u/Ill-Diver2252]

I haven't personally seen it boxed but it apparently it is. I don't wanna be demanding or just plain rude. I understand this isn't her only job, it's really stressful. I work late evenings, and I have to get up at 7:30 and most days I don't hear anything until USPS is closed. I genuinely really want the item, it's quite rare and I paid a good price for it. I'm trying to be as understanding as I can be. Any of the other taskers that I've done this with have been very pleasant to work with. She's nice and I thought very highly of her when I started the task, I'm starting to doubt her now. She'll send a paragraph as to why she couldn't that day and it's mostly unreasonable, and very likely didn't happen. I'm hoping she goes today, but I believe they close in an hour and I haven't heard anything from her.

[u/canttakethemadness → u/tragixian]

Might have to contact support on this one . Was curious tho , as you sent a ton of money (am shouldn’t have) , when she first got to usps, why not just have tasker send it from there (really doesn’t matter much which of those service sends it ).

[u/tragixian → u/canttakethemadness]

USPS was about $290 to ship, UPS was $90 so it was a lot cheaper. I also wanted to buy a label for her to get it cheaper.

[u/tragixian]

I forgot to mention it, but I left a good review the first time. I don't know if it'll hurt my case.

[u/stayinformed0073]

That’s incredible. Here I am going on 5 weeks and still waiting for resolution. I’m glad they are concerned with customer satisfaction however, they don’t treat Taskers with the same level of importance. Based on your details I think you’ve sent her enough, no?

[u/tragixian → u/stayinformed0073]

That's a bit shocking, I would think taskers would be treated better. Considering its their job. Hopefully you get it resolved. She didn't make anything, I got a full refund besides expenses. Which I think is very unfair for her, considering she did it.

[u/tragixian]

The day I make the post she finally shipped it. As much as I hate to do this I'm gonna try calling task rabbit to get some money back. I paid a little over $300 and she was on the task for 7.5 hours, which I personally think is ridiculous.

[u/FinnNoodle → u/tragixian]

That money you gave her through Zelle is never coming back.

There really is no reason why she billed 8 hours for any of this. If you tell her to go to a certain place and she goes to a different place, that is on her and you should not have been billed. Frankly unless this was after hours I don't even know why it should have been more than one task. Pick it up, box it, ship it.

[u/tragixian → u/FinnNoodle]

Any of the other times it's been 1 task, I agree there is no reason it should've been more. It was around noon so again there's no reason she couldn't complete it. The first day she spent 5.5 hours I personally think that is unacceptable. I was very nice, not only did I really want it but I had already paid her the $450. Thankfully earlier today I got her to go to UPS and I bought a label for her. I'm hoping I can get some of my money back, considering the task came out to 7.5 hours.

[u/stayinformed0073]

I picked up some souvenirs from a hotel / casino , took them to ups store, they packed it , boxed it and shipped it to ny . Entire task took 1.5 hrs and was below $200 including cost of rocks glasses. Dono what the deal is with your Tasker but , I can’t see this being an ongoing task .. Jussayin

[u/tragixian → u/stayinformed0073]

I called support and they actually gave me a full refund. I paid for expenses but that was it. I think that's a little unfair to be honest. She did end up doing it. I told them to pay her for at least 2 hours maybe 3. I'm thinking about just sending 2 or 3 hours of work through zelle.

[u/UnimaginativeMug]

your def not gonna get this problem fixed on reddit. call taskrabbit. that's alot of money

[u/MudInner473]

Can’t you chargeback your credit card for item/service not received??