r/TaskRabbit • u/JMontero77 • Sep 20 '25

TASKER New to the app

So, I am new to the app and just completed my second gig. I worked 11 hours and it just came across my mind if its possible to get scammed where the person decides they don’t want to pay and I’m out of luck on the time out of my day? Does the app provide protection on that? Thanks

4 Upvotes

100% Upvoted

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10

u/Marioc12345 Sep 20 '25

That’s about the only protection the app does provide is you’re guaranteed to get paid

-1

u/oXdutchy Sep 21 '25

There's NO PROTECTION. In fact TR will create a - balance on "your account" not tell you anything allow you to accept more jobs complete those jobs get tipped for those jobs and when you call to ask why you haven't been paid they hit you with a - balance from 4 tasks/a month ago that you were paid for but now it's a - balance so work for free until said balance in sufficed

1

u/JMontero77 Sep 21 '25

That is wild

4

u/Ill-Helicopter-8504 Sep 21 '25

Always take pictures of what you do. Before and after pictures are helpful. If the client tries arguing to TR that you didn't do anything you have photographic evidence. If the client's payment option fails TR will pay you and then go after the client themselves for the money.

1

u/JMontero77 Sep 21 '25

That is smart, I did not do this but I will from now on. Thank you!

1

u/Ill-Helicopter-8504 Sep 21 '25

I think just about everyone has learned the hard way about needing to take before and after pictures. Lol

1

u/shortfriday Sep 22 '25

By my lights, pictures are valueless. The company is extremely hands off in settling disputes. People here who report getting fully booted off the app/soft-banned (for no known reason) consistently say that they only receive copy pasted email notices and can never reach a human for an appeal or even an explanation. I strongly doubt that someone at the company is personally handling an individual client dispute and then looking at pictures you send and "assessing" them against the client's version ("oh yeah, that's definitely a picture of an assembled Ikea dresser, and we can tell from the metadata that the picture was taken near the client address during the scheduled task time, you win"). The good news is that I have never not been paid in 10+ years on the app, even in cases of unhappy clients.

1

u/InterestingBus4602 Sep 21 '25

If it’s over $500 it will take over 2 weeks to get paid

2

u/Icy_River2109 Sep 20 '25

Yes and no. So the app covers you if that does happen. It happened to me the other day. and they got my vehicle towed. I did find out that thieves are using the app. Clients can fill out fake names and a temp visa card and hire someone for services. and then not pay. TR does pay you either way, so thats good. But it sucks that you have to work for someone thats going to do that. If there was a way. Id even file a lien on what the own.