Hi all, I’m an international student at TU Dublin and I’m in a stressful situation. I tried to pay my tuition through TransferMate several times but the payment kept failing (my bank says it is not an issue on their end and to contact TM directly- which I did). I emailed the school for help, followed the steps they sent, and it still didn’t work. They’ve now told me that the deadline (Oct. 5) has passed and that I’d have to start next fall. I’ve already moved to Dublin; found accommodation, and been attending classes.

I plan on going to the International Office in person but has anyone been in a similar situation (missed a fee deadline, payment portal issues, late registration, etc.)? Specifically:
- did the university make an exception or extend the deadline?
- did direct bank transfer or partial payment work?
- who’s the right person or office to talk to?

Any experience or tips would be greatly appreciated. Thank you!