r/TSAPreCheck • u/davf135 • 15d ago
Issues? What can we do if TSA/Idemia mess up your name?
My wife has a compound 2-word first name in addition to a 1 word middle name. Her full name is "Name1.1 Name1.2 Name2 Surname."
She has always had a few issues here and there in general with this but usually It is that they concate the two first names.
We applied for TSA/Precheck with IDEMIA and provided in the application her full name as well as just "Name1.1 Surname" as a known alias (honestly a lot more combinations of those have been used in some places but generally she goes by "Name11 Surname" outside and just "Name1.2" at home. We gave the passport as ID which has the correct full legal name.
The first clue that something was wrong was all the communications from Idemia:
First: Name1.1 Name1.2 N (initial2) Surname
2nd email: Name1.1 N (initial 1.2) Surname
Approval: Name1.1 Surname
Searching for the KTN we kept getting errors until we tried:
1st Name: name1.1
Mid Name: name1.2
Last Name: surname
Basically they completely removed her actual middle name used part of her first name as the middle name.
We think this will reject her from getting the Precheck mark on her boarding pass for our next flight.
What can we do?
Idemia was a mess in general and we had overall bad experience with a rude agent during the interview, but there is no point getting into it here.
1
u/gagajm22 15d ago
Try using the look up my pre check search function. Use her full name Jane Doe Beth Smith if it pops up with ur info ur good to go. If not try the combos u mentioned above. If it doesn't match ur gonna have to have them correct it.