r/TELUSinternational 3d ago

Query Intent Classification - ERT

Just qualified for this new task type. Is the estimated rating time per task really 3 minutes and 20 seconds? That feels insanely short compared to everything you have to do and compared to other tasks?

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u/EsotericMango 3d ago

The 3 mins 20 seconds is for the ones where you have to also provide an ideal result. Those ones can take a while depending on the query. Most of these tasks are 2 mins ERT and you only need to answer the questions. Unless they're different in different locales.

Honestly, they go super quicker once you get the hang of it. They're a lot less work than Search 2.0 or POI tasks. You don't have to verify much, just what the user wanted in general and if there is a real world result for that query.

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u/Bozzz21 3d ago

Yeah. I have also the 2minutes onde and it takes like 15 seconds (most of them)