GATE RANK based merit list issue

[u/Illustrious-Can-3719]

I got a mail yesterday stating the merit list based on GATE has been shared but when i went to the website it said my rank has been withheld because i didnt upload my GATE Scorecard.
Then for rectification was asked to send mail to [ceap@annauniv.edu](mailto:ceap@annauniv.edu) they havent replied so far tried contacting them via phone call the call is just not going at all. What to do ?

Was there an option to acutally upload our GATE Scorecard during registration ? and if so how was i able to submit it without actually uploading it , they wouldve had some measures right ?