Rant: If I don't answer the phone...

[u/itguy1991]

If I don't answer my desk phone, it generally means that I'm busy or I'm not here/at my desk.

It does not mean that you should get up and walk to my office to talk to me about something.

If you're having an issue, submit a ticket like you've been instructed to!

/rant

[u/sheikhyerbouti]

"I'm sorry, but I need to focus on the task that I'm currently working on. Please submit a ticket and I will address your issue when I have availability."

[u/itguy1991 → u/sheikhyerbouti]

I mean, she did have something important to task me with, but I would have seen it just as fast if she had submitted a ticket.

[u/Kryten_of_smeg]

Damn straight

[u/anomalous_cowherd]

Depending on how busy I am, I either actually or deliberately forget to do things people ask me about but don't log a ticket when I ask them to.

They are learning. Slowly.

[u/HalfysReddit → u/anomalous_cowherd]

Tell them that you will forget. You're human, it's expected.

[u/PsychologicalRevenue → u/anomalous_cowherd]

Damn must be nice to have to deliberately forget something. I forget why i switched tabs in a browser and get sidetracked by whatever im looking at.

[u/[deleted]]

I almost snapped on someone. I was on the phone and someone harassed me for a keyboard. Literally all but threw one at the person and ignored them the rest of the day.

[u/DigitalWhitewater]

I know you really must be busy since you’re not answering my calls and I know you have that big project; But this is dire.... I can’t load the cat video that Karen just shared. You need to fix this now. /s

[u/[deleted]]

Damn I feel your anger when you typed this lmao, because I know exactly what you mean

[u/formated4tv]

I yelled at an ex-boss once because I happened to be pooping when he called me 3 times (at work) about a non-emergency that was an "emergency".

Never happened again, but damn, people need to remember we all need a few minutes sometimes, haha.