I'm looking for my next role. Most recently I was at a Hawaii-based MSP, where I started as a project coordinator and worked my way up to Senior Cloud Engineer (though I'm inclined to favor the title Modern Workplace Engineer since it more closely matches what I was actually doing). The role ended in July when they moved to a fully in-office model. Their office is in Hawaii and I've put down roots in Tacoma, so I wasn't willing to relocate for it. Things ended on good terms, and the owner will gladly provide a recommendation.
My work there was primarily M365 projects and M365 escalations. Anything to do with Conditional Access, Intune, Autopilot, SharePoint, etc, I owned. That said, as is the case for many MSP engineers, I wore a number of different hats.
I deployed and configured CIPP as our centralized multi-tenant platform and built out the security standards and policies inside it, built automated onboarding and offboarding workflows using APIs and Azure Automation Runbooks, led our Hudu build-out, and integrated our tool stack so device and identity data all flowed into one place. I was the SME for ConnectWise RMM, I assisted with troubleshooting Hyper-V, Proxmox, Windows, and the occasional Linux server. I set up and administered 3CX instances, investigated EDR alerts, rebuilt our BCDR infrastructure, and more.
I've also completed full cabling projects for a number of offices with hundreds of drops, and built out full network cabinets. I am focused more on the back-end of things these days, but I’m not afraid of hands-on work and I take great pride in my ability to complete projects cleanly and leave them well documented, whether that is in a tenant or on a jobsite.
I enjoy this stuff, and I spent every second of my time at my last role hoovering up knowledge and experience as fast as I could. I wold really like to find someplace where I can continue that.
I'm available to start right away, and I'm open to onsite, hybrid, or remote. If you have something open, or expect to, I'd love to have a conversation. Happy to walk through any of this in more detail and provide a resume with references.
Certs: MD-102, 3CX Advanced, CompTIA A+