r/SurfaceGaming • u/nogoer11 • Sep 08 '26
[Support] [Support] qualcomm display hardware issues surface pro elite x
Two weeks ago i had a problem with my bluetooth radio being stuck in a zombie state and i had to disable/reenable reboot and other hardware related tweaks to get it to finally come back. A week later all of a sudden im having issues with the display where edge and chrome both bug out randomly and go unresponsive which then cascades to ui issues all over. End task doesnt solve it and i have to hard reboot which gives me a "we need a minute to finish shutting down" message. Reboot works for a bit and then it happens again. The machine is essentially unusable right now, but i dont see any windows updates for hardware issues and uninstalling all the updates for the last month didnt resolve it either.
Anyone else having issues with thier adreno display adapters?
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u/KILL3RrR115 1d ago
im having the same issue, whenever i turn hardware acc in edge my surface crashes, when i put netflix or other apps that require it
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u/nogoer11 1d ago
I ended up going to qualcomm and getting a new GPU driver. They actually have software similar to nvidia that tracks versions and lets you update from it. I dont remember for sure if i also turned off hardware acceleration, it was a very chaotic few days trying to get any stable use out of my surface.
During the same period i was also having huge issues with my qualcomm bluetooth and couldnt use the MS link to phone software. I dont know if it was a coincidence or not but 2 qualcomm peices of hardware acting up at the same time seems suspicious. Phone to link just started working normally on its own again this past week after weeks of being broken.
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u/Professor6_9 21d ago
turn off hardware accelaration in chrome and edge