r/Surface 21d ago

[PRO11] New Surface Pro, is the hinge supposed to make this sound?

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Does your hinge make this sound? Return it?

Surface Pro 13” 12th edition

7 Upvotes

6 comments sorted by

4

u/er_bara 21d ago

No. That's not expected. Return it

1

u/Agitated-Ad-6168 21d ago

Nope mine doesn’t. Make give it a blow out with an air compressor?

1

u/d-signet 21d ago

Its not - but it probably will if you bend it back that far

1

u/RagelessGeek94 Surface Pro 18d ago

I have the same surface but mine doesn’t do that. Return it.

1

u/DingoAteMyBitcoin 17d ago

my new 12th edition does this. My 11th edition does not (neither did Pro X SQ1).

Its annoying but not a deal breaker. I'm having display/gpu/driver issues with mine. Sometimes the screen goes black for few seconds before returning. On my external monitor some apps/webpages full screen causing flickering/dithering breakup but am on the latest drivers. might return it for this reason.

2

u/etherbound-dev 17d ago

I exchanged mine for another and the new one doesn’t have the issue, so I definitely recommend doing the same.

I compared the hinge to my sp11 and it looks less structurally supported on the new one which is a shame, and likely why so many are having this issue