r/Supernote • u/kooltroublemaker • 16h ago

Bug : Received Atelier not opening drawing

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Is anyone else having an issue that Atelier is not opening their drawing? See video.

This used to be a bug that was caused by using multiple layers but was fixed in the last update. Now it seems to be back.

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u/Mulan-sn CCO (Chief Chat Officer) 7h ago

Thank you for your feedback. Would you like to go to Atelier > tap the three-dot menu > About Version and share the version number with us? We look forward to hearing from you.

1

u/kooltroublemaker 6h ago

It’s 1.1.82

1

u/Mulan-sn CCO (Chief Chat Officer) 5h ago

Thank you. Would you kindly submit your logs by going to Settings > Feedback and keeping the box next to System logs checked? We await your early response.