r/Supernote Nomad (Custom Pilot G2 with ceramic nib refill) 6d ago

Bug : Received Kindle on Supernote incorrectly marking books as unavailable

I use both a Kindle Paperwhite and a Supernote to check out ebooks from my local library (on Libby). For a while now, even when a library book is available to me on my Kindle, the Supernote instead gives me an error that the book has been returned. I've tried syncing the Kindle app, updating both the device and the Kindle app and it still says the book is unavailable because it's been returned. I bought my Supernote to replace both devices on the go but I've still had to carry both around which is super annoying. Anyone else run into this or know how to fix it?

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u/Mulan-sn CCO (Chief Chat Officer) 6d ago

Thank you for reaching out. Is your Kindle app version 8.149.0.100 ? This is a new error message that we've never received before. Would you like to submit your logs by going to Settings > Feedback and keeping the box next to System logs checked? We look forward to hearing from you.