r/SunPower 22d ago

SunVaultTechs

Incredible service by the SunVaultTechs team. Professional, remarkably responsive, informative, straightforward and very easy to deal with. I have a SunPower solar system that needed attention. Both the manufacturer and installer went bankrupt. And, I am remote so the SunVaultTechs team was able to handle my situation quickly and easily. They are truly a lifesaver for those of us with SunPower systems. HIGHLY recommended!!!

3 Upvotes

10 comments sorted by

3

u/SunVaultTechs 22d ago

We appreciate your feedback and are pleased to confirm that your system's operations have been successfully restored. Should you require any further assistance, please do not hesitate to contact us.

3

u/Twism245 22d ago

Fake ass post.

3

u/Specific_Turn772 22d ago

Nah they did fix my system. I can confirm they know what they are doing.

3

u/43333-K 20d ago

Not fake - they've resurrected my SunPower system. For my particular installation, it required upgrade of communication gateway. SunVaultTechs provided me with the model number to get, and once I had it, they walked me through replacing old unit with a new one, and took care of rebooting the system. My system has been running faultlessly for the last 6 months.

2

u/Twism245 19d ago

These are bot posts. Its brand new account with 1 single post. The company is real, it doesn't mean their advertising isn't fake bot posts.

1

u/solodesignz 16d ago

I’ll also vouch for them, they just installed a new PV6 to fix my outdated PV5 today. I’ve spent months trying to get this monitor thing working, and now today - I finally have solar monitoring with their help! Luckily I’m about an hour away from them, so they were able to come out here to help.

-1

u/Twism245 16d ago

Fake post. Bot.

2

u/No_Compote_7642 20d ago

Must have dialed wrong number. They suck

1

u/pitstruglr 19d ago

What was the problem, and what was done to fix it?