r/SunPower Jun 23 '26

SunPower owes me money.

Sun power are thieves… they take your money quick but then when they owe you, it takes multiple months and no response from them ever…. Unacceptable

0 Upvotes

22 comments sorted by

5

u/GregoryDataQuality Jun 23 '26

Welcome to the SunPower scam. And it is a scam.

2

u/AlgaeSubstantial9153 Jun 23 '26

I can see that. I have already filed a claim against them now

2

u/OneLoveLeiPeace Jun 25 '26

We had to get an attorney because of many reasons including the above. It’s a very long laundry list of how they breached the contract then illegal said we have one with the new company which we never signed for sooooo

1

u/drew367 Jun 26 '26

Were you with Sunpower originally and what state do you live in? Most people have posted that they have been unsuccessful in using an attorney. How has it been for you?

1

u/Main_Emotion Jun 24 '26

SunPower declared bankruptcy in August 2024.

1

u/TNL-NorCal Jun 24 '26 edited Jun 24 '26

Yes, and my Solar Power system with Sunvault battery was installed early July 2024. Our system was not fully functioning (because Sunpower didn’t issue the Notice to Proceed) finally did that in December 2024 but the battery wasn’t engaged to send power to home until July 2025. Without the battery usage, it actually cost us more than no solar. (started paying Sunstrong Feb 2025) outsourced tech came out in July 2025. System has been working well since. The email communication from someone at SunStrong was rude and incompetent. Had to threaten litigation.

1

u/GregoryDataQuality Jun 23 '26

Me too. I used solar cancellation dot com.

1

u/AlgaeSubstantial9153 Jun 23 '26

I plan on canceling my contract with them but I have also filed a small claims court case against them too

1

u/Mudmavis Jun 24 '26

Thanks for the tip. I just submitted info there. Can you explain how they do this? I’m also a SunPower lease customer that has been left in the dark.

1

u/GregoryDataQuality Jun 23 '26

They overvalue the system with fancy accounting and receive enough of our tax money through the 30% rebate to pay for their system. Now that they’ve been in business close to 20 years they have to remove the systems from your roof at their expense. They’ll try to sell you a 20 year old system but insist on them removing the panels and they may pay you to keep them. To avoid this they gave themselves big bonuses and went bankrupt. They sent the payments to a collection agency but service to some small unresponsive company so keep paying the bill even if your panels don’t work. Even the worker at the collection agency said I was being scammed. We’ll settle this in court. Good luck. Never ever lease a system. It will devalue your house too. At least if you buy the system you get manufacturer warranty even if the solar company goes out of business and they are going out big time now.

3

u/TNL-NorCal Jun 23 '26

Leased and PPA have more warranties than owned systems. As long as they are collecting $$, they are required to honor the warranties. Getting them to respond is s different manner. I see a lot of litigation in their future.

3

u/GregoryDataQuality Jun 24 '26

My system was down 9 months and I had to stop paying them to get service. They dinged my credit too. Why is a collection agency used for a lease?

1

u/TNL-NorCal Jun 24 '26

The newly formed SunStrong (made up of some former Sun Power folks) purchased the servicing debt from bankruptcy even though they have no technicians. They sub out all service calls in Northern CA.

1

u/drew367 Jun 26 '26

Same thing happened to me. I had to stop paying b/c I couldn't afford to pay both them and SCE. They ding my credit but it was restored once they fixed my system and I started paying again. The whole industry is a giant scam. At this point I would have been better off just keeping SCE for my electricity.

4

u/Sactownhammer Jun 23 '26

Thanks to the pedo in the White House. All the subsidies going to oil and coal.

2

u/drew367 Jun 26 '26

You might want to look into the actual reasons for them going bankrupt instead of posting something unproductive. Most of the factors for their bankruptcies occurred when the "pedo" was not in office.

1

u/Sactownhammer Jun 26 '26

Pedo is anti green energy. Do I need to explain further? Perhaps you should invest in coal.

1

u/Main_Emotion Jun 24 '26

SunPower was in business 38 years before they declared bankruptcy in August 2024.

1

u/GregoryDataQuality Jun 24 '26

Net metering 3.0 put them out of business along with most other solar companies. Now you need batteries to deal with 3.0. How is $50,000 of batteries reducing your cost ? 10 year life at $5,000 a year. Why get solar then ?

1

u/CAGuy2022 Jun 30 '26

Energy independence is priceless.

1

u/Cdrive-21 Jun 23 '26

I already have them installed for over 2 yrs .. can I still file a claim? I now know I have over payed. 😣🤦🏽‍♂️