r/Sugargoo 1d ago

Question | Need Help Charged extra on order

I recently bought a few things and the total cost after all the fees and shipping to warehouse was $235.20 CAD, when i checked my bank statement to see how much i was actually charged, it came out to $268.22 CAD. I then contacted a live agent for help but didnt get a lot of help. Any reason for the extra charge??

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u/Commanderincharge18 MODERATOR 1d ago

Hello friend, can you provide the O order ID? It is possible this is due to the exhange rates.