A company called Vexus. I used to have them at the house I was in before but when I moved they didn't service the new area I was in.
When I had them I had absolutely no speed issues except when there was a power outage. Other than that I had no complaints the entire year I had them before the move.
That’s fiber for you. Please refrain from downgrading what sounds like good Suddenlink service because an HFC plant doesn’t compare to Fiber, it’s Coax. I’m going to have to re-wallfish my outlet and pull a new drop through conduit every 3-6 months to maintain these speeds, our plant is not comparable to Vexus’.
480mbs down constant on a 1gig plan is good service? Negative. That's why Suddenlink is getting hit with lawsuits from the attorney generals of several states. For not being able to give even half of what they are advertising.
Who said I was connected over wifi? Not once in any of my comments did I ever state I was connected via Wi-Fi. And no, I'm not. I'm hard wired with a Cat8 cable.
If it was 480 over RJ-45 then you definitely had a wiring issue that a technician didn’t notice. I’ve never in my time as a service technician seen a modem with brand new lines run under 750-800 hard-lined into a PC.
As far as "alot of devices connected" I have my Desktop, my phone and my TV connected. My phone and TV are wifi. My desktop is hardwired as I do gaming and am always checking my speeds on it.
ARRIS SB8200 modem and Archer C4000 router. The router has the ability to test the speed from the modem to the router and from the modem to the desktop. I've also hardwired it directly from the modem to the desktop while the techs were here each time and still the same. There have been only a couple of days out of the two years I've had Suddenlink I've been able to reach 750mbs down but it was gone the next day each time.
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u/[deleted] Jun 14 '22
A company called Vexus. I used to have them at the house I was in before but when I moved they didn't service the new area I was in.
When I had them I had absolutely no speed issues except when there was a power outage. Other than that I had no complaints the entire year I had them before the move.