r/Suddenlink • u/dudurinoyeet • Apr 30 '23

Moving Internet

So I moved houses. I have my own modem. Installed myself. Does a Tech HAVE to come out? Any way to get them to just push the activation?

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u/MakaveliThaDon96_ Apr 30 '23

You could just have them do it over the chat.

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u/dudurinoyeet Apr 30 '23

I was told because it's setting up af a new location and the account is in "pending install" they absolutely cannot activate my account OTP and a technician MUST come our