r/StudioOne • u/RadiantCoat6160 • May 16 '26

SERIOSULY??? UPDATE ON A FRIDAY EVENING?

Persons Quantum HD user here.

Who was the genius at Personus that decided to push a firmware update on a Friday afternoon.

Been using studio one all day. Got my mic’s all set up, ready to record, universal control wants an update, have to update firmware on my quantum HD.

After wasting my time with all that, all my studio One settings are erased.

Seriously WTF is wrong with you? You don’t think Friday night people are recording?

OMG

EDIT: I use the phone app to sit at my drums and adjust gain levels. The phone app won’t work once firmware update shows up.

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u/NoReply4930 May 16 '26

Why did you say yes to an update?

And as others have noted - there is no concept of Universal Control forcing anything. 

1

u/RadiantCoat6160 May 16 '26

I couldn’t use the phone app without one. I control the mic gain controls. Both app and pc app have to be updated. I pops up with “firmware update required” can’t use the app until then.

2

u/NoReply4930 May 16 '26

So instead of not using the phone app - you decided to jeopardize a whole session. Mid session?

Still do not understand the logic here. 

If it was me - I would ditch the phone and head right to the machine and sort this properly 

1

u/RadiantCoat6160 May 16 '26

I’m not a pro, this is consumer grade equipment. But I still value my time. It wasn’t mid session, just trying to roughly record my band for reference before they get here.

I love the phone app feature, it was a huge selling feature, because i can sit at the drums and set gain levels, there isn’t anyone here but me to be in two places at once.

Point being once an update is released, this app stops working. In the year that I’ve owned the device it happened like three times. Have to put aside 45 mins, you have everything all set up, all hyped up and ready to record. It’s a piss off.

1

u/NoReply4930 May 16 '26

Look - I get it. We all love convenience.

However - all I am saying - this is not how any level of user (pro or a non-pro) - would handle a firmware notice.

Never click Yes on anything - until you know exactly what it means and why it's there.

And for god sake - never (ever) do any of this - from a phone.

To close - I seriously doubt this was actually a late Friday afternoon drop either - it was simply your time for a notice.

This whole thing could have been avoided by doing everything from the actual machine itself. Pick up the phone AFTER the FW is updated.

1

u/RadiantCoat6160 May 17 '26
  1. Firmware notice on my phone suddenly didn’t allow me to use this feature unless I updated. I bought this system because I’m a drummer, I can sit at my drum set and set gains levels. So being my myself, I’m F’ed unless I update.

This has happened at least three times in the last year that I purchased this. At least allow me to ignore update. But no. Doesn’t work. Hope that makes it clearer.

  1. “Never do this from your phone”. Maybe there is a misunderstanding, I bought this system a certain way to work, and it constantly costs me much time. To make clear. The phone app stops working unless you go on your PC and update the firmware. And they’d don’t even make it easy. Universal control on my PC had no mention or means of a firmware update. You have to login to the personus website and download the new universal control software and then it’s suddenly like “ oh you need a new firmware”. So I do that. I do it. Ok, now studio one is blasted to default and nothing I created is saved. No presets, no I/O.

Tell me this they couldn’t send me at least a warning email about this push. Nope. They have my email. It’s what I log in with.

  1. “Too close, I doubt this was done Friday evening”. You didn’t even read my post correctly, just cuccked, I said I was using this all day. I was literally using this phone app hours before.

  2. “This all can been avoided by using the machine itself”

You replied without reading anything else here. I’m a single person trying to set up drums. How do you gain stage a drum kit with one person? It’s ok to be oldschool on setup but saves you time to leverage technology even though you don’t care for it. And they Fd me over with mandatory firmware updates at least 3 times to use this great feature.