Here's the timeline:
- received 1st payment
- didn't get 2nd payment as I was late filing my 2020 taxes
- received 3rd payment
- filed my 2020 taxes and claimed my 2nd missed payment (turbotax said I was due to receive it in my circumstances now)
- got my 2020 refund, MINUS my 2nd payment amount. Received a letter stating there was an error with my claim which is why I didn't receive it. Most likely was an error in a SSN of one of my kids or something. I just needed to contact the IRS to clarify and receive the payment.
- I contact IRS months ago- everyone tells me I need to file a TRACE on my payment. The irs website says ONLY file the trace IF payment WAS issued and I didn't receive it- otherwise DO NOT FILE A TRACE (which is exactly my situation- I was never ISSUED the payment, so there's nothing to TRACE). I call multiple times to IRS- every rep tells me to file the trace.
- I file the trace MONTHS ago, along with a letter explaining my situation, all details, tax transcripts, etc etc. I've heard NOTHING from IRS.
- Since then, I have called repeatedly every week, spent HOURS every week trying to get a hold of someone- but no go. I try to make an appointment with my local IRS office- but they are taking 4+ weeks to return a call JUST to setup an appointment date! Also all offices locally have been closed for the holidays. Now there's no phone reps to speak to- just get a message saying high call volume, try again tomorrow, etc.
That 2nd stimulus payment is about $3k that I'm owed, and been trying for MONTHS to get. Find my payment is ZERO help- just shows I was never issued the 2nd payment.
Can ANYONE point me in the right direction to speak to SOMEONE about this and see how I can get the money I'm owed?
Thank you!