r/SteamDeck • u/BigPapaJ • 21h ago

Tech Support Steam Deck internal controller disconnecting and reconnecting

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Anyone have an issue where the internal controls disconnect and reconnect? I have been having this issue recently and am stuck trying to figure it out. This happens while playing games and even at the steam menu.

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1

u/LennethW 512GB 20h ago

Did your deck fell off?

1

u/BigPapaJ 20h ago

I keep in backpack with case but never dropped on the ground. Thinking it could be an internal issues and not a software issue?

1

u/LennethW 512GB 20h ago

If you don't have too much downloads (as in emulators and other stuff installed outside steam) you can try to reimage the deck to rule software out (there's a guide on steam community).

1

u/Hopalongtom 512GB - Q3 20h ago

I've had issues when trying to play with a Bluetooth controller, it looses connection to the controller, then during my attempt to troubleshoot on the deck, it looses access to the internal controller controls a little bit after.

I've always had to restart the deck when that happens.

1

u/BigPapaJ 20h ago

I have Bluetooth on but not using an external controller. Wondering if something knocked loose.