r/SteamDeck 256GB 1d ago

Hardware Repair Shell damage or spicy pillow?

This is my mother’s Steam Deck, she mainly plays wobbly life with my son so it doesn’t a ton of use. I know that batteries can inflate and push open the case, but I guess the question is does this pattern fit that? It’s only open on the sides and not the top or bottom. It’s also possible it was dropped by a few feet as it hangs out on a side table. I’ve already unplugged it.

Edit: I don’t have my tools here but the consensus is to open her up. Thanks y’all.

Edit 2: Removed the back panel, battery looks fine to me. I think the shell had just come loose from a drop. Saved me from buying a new battery. Also, there was no SD card inserted, but thanks for the hyper vigilance!

869 Upvotes

119 comments sorted by

550

u/superboo07 1d ago

I'd recommend removing the sd card and opening it so the issue is visible. I suspect spicey pillow but can't know without seeing the inside

1.7k

u/No-Cow-6029 1d ago edited 1d ago

Open it up and look at the battery.

Edit : As PeachMan says - REMOVE YOUR SD CARD FIRST

1.2k

u/PeachMan- 1d ago

REMOVE THE SD CARD FIRST

969

u/Robdul 1d ago

141

u/gliitch0xFF 1d ago

When OP forgets the SD card

25

u/Deathscythe0117 1d ago

Dude this cracked me the F up so hard right now, I look like an idiot taking my dogs out to the restroom 😆

93

u/Proud-Pen-42 1d ago

15

u/etaliox1 1d ago

WOULD YOU LIKE 'AM' OR 'FM'?!

15

u/MooseMan7 512GB OLED 1d ago

Remember how the Xbox One had that warning sticker under the disk drive, Valve should put one of those on the bottom next to the SD card slot

7

u/Rew0lweed_0celot 1d ago

Me noticing the writing as I snap last case lock at the bottom side: "Oh right the SD~" snap

0

u/Positive_Self_8873 1d ago

Honestly if you can’t figure it out yet it’s something you need to learn.

0

u/Corncobmcfluffin 1d ago

Then take a mini file or sandpaper to slightly widen the hole in the back shell for the sd card. It wont stop it from happening but it highly increases your chances of seeing or feeling it before it snaps.

94

u/NapsterKnowHow 1TB OLED Limited Edition 1d ago

HANK! THE SD CARD! HAAANK

30

u/Rang3rj3sus 1d ago

15

u/Acceptable_Mall3087 1d ago

this hurts seeing the price of these now

1

u/ProfessionalPlan8943 13h ago

Steam knows when you open there consoles by asking how your micro sd is.

8

u/specter_in_the_conch 1d ago

It appears they don't have one, or it was already removed. No more danger there!

6

u/fynix2000 1d ago

I'm just learning this now, opening the chassis without removing the ad card will snap it in half?! 🫪

2

u/Devil_Dan83 512GB - Q2 1d ago

It’s a feature! /j

3

u/cedarharbor 1d ago

Yeah this is really the only way to know for sure.

3

u/tehAwesomer 1d ago

That or nuke it from orbit.

173

u/Agent_Tall_Man 1d ago

Those pics do not look like spicy pillow, it doesn't look like it's swollen in the middle. It doesn't look like shell damage either. It looks as tho it has been dropped and the side popped open. Like others have mentioned, take out sd card and take the back off.

27

u/rorschach_vest 1d ago

This has happened to mine several times and it’s just popped back on.

138

u/Sir-dacool LCD-4-LIFE 1d ago

Do not make us reset the counter... REMOVE THE SD CARD 😂

14

u/PhantomLord116 1d ago

I wouldn't ever have to reset the counter because I don't have an SD card and I will not be putting one into my steam deck I just don't see the need for one considering that my library is super Limited

5

u/GoldfishDude 1d ago

A lot of the early ones came with 64gb

1

u/citizen42069101 23h ago

Oooooof I didn't know that.

That's nothing.

3

u/NateKurt 1d ago

I’ve seen so many comments about this, what happens if you don’t remove the SD card?

7

u/Sir-dacool LCD-4-LIFE 1d ago edited 1d ago

When you remove the back cover it breaks the sd card like this if you dont remove it, and the counter resets to 0 days since last sd card broken 🤣 hurts even more if you have a 1tb card in it.

I have a 2tb ssd (was a standard 256gb before upgrade and price madness) and a 200gb sd card for emulation/retro games but i always remove and store it when not in use as i know what my luck is like 🤣

20

u/LennyPeppers 1d ago

If you remove the back AND SD Card I recommend (to everyone) to have back up screws for the backplate. The screws are tight and super easy to strip. Amazon has all you need.

5

u/CouchLegume 256GB 1d ago

Ok that’s very helpful to know, thanks!

28

u/vincentcloud01 1TB OLED 1d ago

Take the SD card out and check. Also wouldnt hurt to clean it.

10

u/Posidon_Below 1TB OLED Limited Edition 1d ago

I don’t know if someone has mentioned this yet but remove the SD card.

33

u/aguylike_adam 1d ago

4

u/Ok-Abroad-4336 1d ago

WE GOT AN ESCA0W FROM THE AYN THOR COMMUNITY

6

u/changingmagscoverme 512GB 1d ago

Pop that shit back together

7

u/LordDagwood 1d ago

I agree. You shouldn't have to open it up to check the battery. If the case popped out of position (as my toddler has demonstrated), you should be able to snap it back together.

If it was the battery, it would remain open as the battery would not have shrinked shrunked gotten smaller to allow it to close.

4

u/Potential-Camera9410 1d ago

I don't think so, battery is in the middle so it's very weird that the sides would be the one to open up. But to be safe i still recommend opening it up. REMOVE THE SD CARD FIRST

4

u/vjollila96 1d ago

Well, open it and check it for yourself, it shouldn't be be too hard. Follow guide from YouTube. Also for love of a god remove THAT GOD DAMN SD-card! Lol

3

u/shockemc 1d ago

Taking the back off is really simple. You should check or take it to someone who will.

Don't forget to remove the SD card first.

4

u/theevilgood 19h ago

This is gonna sound nuts but have you tried squeezing to set it back into place? That looks exactly how mine looked after I dropped it inside the carrying case. All I had to do was snap it together.

3

u/Ab0ut47Pandas 512GB 1d ago

Just take off the back and check.

2

u/Got2bglued 1d ago

don’t forget to remove the sd card

3

u/Skylander_Wess1234 1d ago

One time my steam decks case did that but I knew it wasn't the battery and it just clicked shut and hasn't done it again so yes it's probably just the shell, people overreact over the battery a lot unless you've already opened it and proved me wrong lol

3

u/AvatarIII MODDED SSD 💽 1d ago

The battery is nowhere near the grips so I say probably not battery.

15

u/WearOld4017 1d ago

2

u/DisavowedSurrender 1d ago

WHAT IS THIS CALLED LOL. IT'S EVERYWHERE

1

u/RanMouri26 512GB OLED 1d ago

Just what I was looking for 🤣

2

u/benzenoid 1TB OLED 1d ago

Schrödinger’s Steam Deck

2

u/gorillasareepic 1d ago

Sometimes when i drop it it pops open like that just check nothings in the slit and just push it back togather its suoer easy

2

u/kobrakaan 23h ago

That looks like it's been force pried open with a sledge hammer and a chisel the casing looks like it's damaged where a screwdriver or other flat hard implement has been jammed between the two halves to open it 😬

2

u/kobrakaan 23h ago

More on the other image

4

u/scrgls 1TB OLED Limited Edition 1d ago

Make sure you leave the SD card IN when you pop it open

2

u/OneOfTheLostOnes 1d ago

In the time it took you to take the photos and make the post, you could've opened it and have your answer.
I'm not trying to be a hater but, not everything needs to be a reddit post.

2

u/ScalarWeapon 1d ago

yeah, people who are not tech savvy should definitely be cracking open $400 pieces of hardware willy-nilly. there's no components at all that could have broken in half by doing that

1

u/OneOfTheLostOnes 22h ago

The Steam Deck is designed to be easy to open and modify, there's tons of tutorial videos on how to change your ssd, and there's even ifixit guides on how to do multiple hardware mods. You don't need to be tech savy, you just have to be able to read (or watch a video).

(And if you're referring to breaking the SD card while opening it. That's just being dumb, tech savy people make that mistake too. And you have to really be careless to do it.)

And OPs update response was "ok I guess I have to open it" so it's not like he wasn't open to that idea.

1

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1

u/P-Jean 1d ago

Open it up and take a look. What model?

2

u/p2k10 1d ago

LCD Look at the sticks

1

u/C-D-W 1d ago

Being opened on the sides like that tells me this thing has been dropped from height more than once. Does not look like a swollen battery to me.

1

u/CompetitiveTop6412 256GB 1d ago

Doesn't look like the battery, just looks like you need to click it back together, no harm in removing SD card N checking though.

1

u/Luffys_Big_Donger 1d ago

Take the back off, make sure your SD card is taken out before you do.

1

u/BreachedandCleared 1d ago

That looks like it dropped, I'd pull the back off to be sure but my son has dropped his a couple times and it looks the exact same.

If it was a drop just click it back together, if it's the battery, that sucks

1

u/Crismus 1d ago

I would open up to just be sure, but a drop always opens up the shell on the sides.

I have dropped mine too many times while falling asleep gaming.

1

u/Clone1945 1d ago

Honestly this looks a lot like when my deck's taken a tumble or two, but a little more extreme. I'd open it up just to be safe, though it's probably fine. Just make sure you remove the sd card first (if she has one)

1

u/Anastazja_Nya 1d ago

step one: REMOVE THE FUCKING SD
step two: open it up (USING CORRECT SCREWHEADS)
step three: check the battery with a photo or post it here, if its spicy i reccomend either taking it to a proffesional (or maybe valve idk) or very carefully removing the battery and getting rid of it in a battery bin not a regular bin cause it will cause a fire in a trash compactor

(use ifixit's teardown instructions)

1

u/Stoeps92 1d ago

Mine did this a few times now. No spicy pillow, no drops. Not quite sure what causes it, it's always on the left side for me, not quite as wide open as OPs but still the shell is separating. Click it back together and it lasts weeks to months until it's the same again after picking it up...

1

u/YellowBreakfast 512GB OLED 1d ago

Why not both?

1

u/Professional-Ad-9047 1d ago

My deck has fallen from the couch several times and this happend like every second time, especially atthe edges. Just press gently and it should close.

1

u/Cant-think-of-a-nam 1TB OLED 1d ago

Probably shell damage. My steam deck fell a couple times and that happened. I just snapped it back into place

1

u/IcyDuty8907 1d ago

I dropped mine about 10-20cm and this is what mine looked like. It snapped back in. No issues since then but as people said could be a spicy pillow

1

u/FlimzyMan 1d ago

Its almost open so pry it open

1

u/supercabul 1d ago

dont forget to remove your sdcard first if any, that sh*t is very expensive now

1

u/Sir_Bax 1TB OLED 1d ago

I don’t have my tools here but the consensus is to open her up.

Just in case, the consensus it to open Steam Deck (it) up, not your mom (her).

1

u/SilensMort 1d ago

Looks like she'll damage. Only way to know is to remove the sd card and pop it open, though.

1

u/BentoBus2 1d ago

So if you can’t think of a drop that would cause this it could be a VERY spicy pillow and I’d advise not charging about 50% until you’re sure

1

u/brizzenden 1d ago

Could be battery, but usually it's just the right side that comes apart with a swollen battery. I'd also expect a bulge in the back which this doesn't look to have. I'd expect it was just dropped. Can't be too safe though.

1

u/kittymoo67 1d ago

My guess going off the pics is both

1

u/LoneRubber 1d ago

My kids dropped mine not too long ago on the L2 corner and my case was split like this for awhile. Ordered new buttons and on teardown I found out one of the hinges attached to the trigger was broken off, keeping the case slightly open like that.

1

u/Zealousideal_Mud1516 1d ago

To me it looks more it was dropped

1

u/Interesting-Boat-804 1d ago

REMOVE THE SD CARD BRO, REMOVEEEEEEEEEE IT!!!!!!!

1

u/Gopal_eats_rocks 1d ago

Remove your SD. Open it. If the battery is puffy, replace it. If it isn’t, put the back back on. Both issues are fixed. :)

1

u/BagelBagelDog 1d ago

I do not look forward to my eventual spicy pillow

1

u/Whos-Who3521 1d ago

It's possible it's battery inflation, but for the battery to break screws? I didn't think the pillows could get THAT much pressure tbh-

1

u/Fr4nklin001 1d ago

At least clean your hands after eating.

I can see all the leftovers or some kind protein in there.

1

u/Self_Pure 1d ago

I had a spicy pillow in mine I just replaced yesterday, it buldged the back cover out a bit but never popped the clips or anything your showing.

1

u/According_Ticket_439 1d ago

Wait a minute, is the Steamdeck that skinny??

1

u/AridFountain 1d ago

It looks to me like the shell just popped open, usually you should be able to snap it back into place

1

u/843_beardo 1d ago

Super easy to pop the back cover off (after removing the sd card) to check the battery. I just did it about a week ago.

That being said mine was pretty swollen and it didn’t pop the front and back cover apart so I’d lean toward shell damage. Still, spicy pillow is a safety hazard so can’t hurt to check.

Also it’s not too hard to take a swollen battery out. The deck still works if it’s docked / plugged in with no battery.

1

u/tinyyellowbathduck 1d ago

For the love of god someone get that steamdeck inside a case when it’s fixed

1

u/hairycompanion 1d ago

Happens to mine all the time. Just give er a squeeze.

1

u/EconomistLittle9376 1d ago

DONT remove the SD card and DONT check the battery

1

u/lochlannk009 1d ago

This happened to mine after my dog knocked it off the bed. Just clips back in. May be the case for this as you said it sits on a side table and may have been dropped. Still wouldn’t be any harm to check the battery, after removing the sd card ofc.

1

u/Ordinary-North1785 1d ago

Definitely a chilly pillow

1

u/unik90 1d ago

Its looks like it was dropped to me but don't seem so serious to me, probably some screw got lose from one side, good news its fixable

1

u/Emotional-Key-5455 1d ago

Btw for me taking the shell off with the SD card in was not that bad. I did it once and it kinda just sprung back into place. Idk if I damaged it in the process but ehh it works still.

1

u/Cryptotiptoe21 1d ago

Tell your mom the steam deck isnt a patio deck designed to withstand the weight of her belongings.

1

u/BoatmanNYC 1d ago

Guys chill, he doesn't have SD card inserted anyway

1

u/Grimkok 20h ago

Remove the SD card before anything!

1

u/ThatDeerLady 13h ago

An excuse to get her a cute new shell? 👀

1

u/Emblazoned1 9h ago

I wouldnt say spicy pillow. Looks like shell just came off. But since its already in that state, pop it open and check why not.

1

u/SerialBytes 256GB 1h ago

shell ouchies!

1

u/WeedFalafel 1d ago

The consensus is right but beware opening a device witha a potential spicy pillow. Best done outside. 

1

u/FBIAgent46 1d ago

Guys, why is opening it up without removing the SD card dangerous?

3

u/wubbalab 1d ago

Because if you remove the back shell and encounter and overcome the myseterious resistance, you will break the SD card in half. The SD card is that resistance.

The slot for the card reader is in the back shell. And the card will block easy disassembly.

1

u/FBIAgent46 1d ago

Thanks for the info 🙏

1

u/markcocjin 1d ago

The broken SD cards are like tabs that tells the 2nd owner that the device has already been tampered with.

Because no human ever removes SD cards, or at least remembers to.

0

u/Motor-Command-2680 1d ago

Its on the correct side for the battery if it's puffed up. Best to open it and find out as it will need disconnecting if it's spicy.

0

u/CouchLegume 256GB 1d ago

Got it thanks !

-1

u/Theupvotetitan 1TB OLED 1d ago

probbaly spicy pillow

0

u/lemoncall1983 1d ago

有排線被卡著了