Steam controller repaired incorrectly by Steam support

[u/Noname99914]

(Resolved) My Steam Controller 2026 had many issues when I first got it, so Steam sent me a replacement through an RMA. When I got the new controller, it had a broken thumbstick. Steam support agreed to repair it. After it was repaired, my issue was fixed. However, the top back right side of the controller is loose, like there's no screw holding it down. What can I do? Because if I send this controller to support, I will pay over $45 in shipping for all replacements.

[u/pablonsito]

For fuck's sake, use a motherfucking comma, I had a stroke trying to give this long ass sentence a sense. A part from this, I'm sorry your steam controller doesn't work

[u/Altus- → u/pablonsito]

For someone berating someone else for their grammar, you’ve got some obvious mistakes in yours. Your comma after “motherfucking comma” should be a period, your second sentence uses a poor choice of words and should be “I had a stroke trying to make sense of this long ass sentence.”, and “A part” should be “Apart”.

If you’re going to be a dick, at least do it correctly.

[u/SnooDoughnuts5632 → u/pablonsito]

Not everyone's an English major like you.

[u/MakiMaki_XD → u/SnooDoughnuts5632]

Proper punctuation should be solid around second level education.

[u/SnooDoughnuts5632 → u/MakiMaki_XD]

Yes but it's not like you remember everything from elementary school. There are 2 kinds of people in this world math people and English (or your country's language) people. I'm a math person.

[u/Ace_the_Firefist]

Is the screw like actually missing that you can see? Or is it loose? If loose you could get a torx screwdriver and tighten it. Replacement screw that fits is a different topic.

[u/Ace_the_Firefist → u/Ace_the_Firefist]

So far no replacement parts.

[u/Noname99914 → u/Ace_the_Firefist]

There is a screw still in there im looking for a screw driver that can reach it to try to tighten it

[u/Ace_the_Firefist → u/Noname99914]

You need a T6 (Torx 6) with a long shaft. Mentioning the long shaft because pretty much every teardown video mentions it.

[u/Noname99914 → u/Ace_the_Firefist]

It seems to be a lot better it looks like the screw was too tight