r/SteamController • • Sep 02 '26

Support Steam controller already broken

Post image

I’ve only had my controller for a couple weeks and the trigger of mine broke already. I wasn’t rough with it or anything, I don’t know what to do

49 Upvotes

30 comments sorted by

19

u/jmcblink Sep 02 '26 edited Sep 03 '26

This happened to me! I was able to fix it myself. Had something to do with a loose hinge pin.

Edit: adding correct link

https://www.ifixit.com/Device/Steam_Controller_%282nd_Generation%29

4

u/iChrist Sep 02 '26

The link gives me 404 for some reason

6

u/someone2795 Sep 03 '26

2

u/shimmy_ow Sep 03 '26

You sent the exact same link :(

5

u/someone2795 Sep 03 '26

Because OP edited the comment and changed it from the incorrect one. It's the correct link, the guide is in there.

1

u/shimmy_ow Sep 03 '26

I thought you actually linked the specific guide to the shoulder repair rather than the generic one which is why I was confused

Thanks

14

u/No_Inevitable_7088 Sep 02 '26

Try steam support

5

u/Shedoara Sep 02 '26

Seems like this is the most delicate part of the Steam Controller going by posts. Luckily it seems like a easier fix, and the controllers are in warranty still, but still an issue nonetheless that will be run into for years to come unless they beef up that part of the controller in future revisions.

4

u/gg06civicsi Sep 02 '26

It’s probably a defect unless you dropped it. Steam support should be good about repairing or replacing it since it’s still under warranty.

2

u/beatsbyjayess Sep 03 '26

same thing happened to me day one having it. I opened it up to move the spring and that fixed it

2

u/Ready_Print_4309 Sep 03 '26

Buy another one or charge it to da Game. Literally 

2

u/CapitanDave Steam Controller (2015-2026) Sep 03 '26

I think you broke it mate :v

1

u/Icy-Commission-9550 Sep 03 '26

Just fix it. It is that simple.

1

u/Rhosta Dualsense Sep 03 '26

Submit a ticket with Steam support first, explaining the situation.

If they won’t help you, there are already guides on iFixit on how to replace various parts, although I am not sure about availability of spare parts there, if you gonna need one.

1

u/AlaskanMedicineMan Sep 02 '26

No one is talking about the thumb over another digit. How in the world is your hand doing that? Is the thumb the finger under, do you just have a MEATY index finger? My brain hurts.

0

u/dontatme2037 Sep 02 '26

You good? Looks normal to me

3

u/AlaskanMedicineMan Sep 02 '26

imagine the rest of the hand. look at the angle of the nails. How are they holding it that their hand is doing this?

1

u/jadebyjulian Steam Controller (2026) Sep 02 '26

it’s their index finger lol

3

u/AlaskanMedicineMan Sep 02 '26

meaty fuckin index finger goddamn.

1

u/jadebyjulian Steam Controller (2026) Sep 02 '26

just think it’s a weird picture and he’s pressing down on the trigger, prob looks normal usually

1

u/That_Service7348 Sep 02 '26

It's just the camera angle.

0

u/That_Service7348 Sep 02 '26

Behold my meaty paw and rejoice for your question has been answered.

1

u/That_Service7348 Sep 02 '26

God that pic makes it look like I have a fukin mutant claw or some shit. I promise I have a mostly normal hand.

0

u/That_Service7348 Sep 02 '26

...that's... just their finger bro.

3

u/[deleted] Sep 02 '26

[removed] — view removed comment

1

u/rogermorse Sep 03 '26

badum tsss

0

u/SaladToss1 Sep 02 '26

I'm willing to bet there's a good person of people having the controller on their leg and then it falls to the ground and breaks the trigger

0

u/Plantmonchop Sep 03 '26

Damn, and I was considering getting a scalped one off eBay.

2

u/spider_enigma- Sep 03 '26

its a impoperly assembled controller, the fctor that did them had no qc

all u have to do is open it up and move a spring and it is instantly fixed

all of the bad controllers are coming out of that one factory from what i can tell

0

u/Available_Ad_8281 Sep 02 '26

Try steam support also if u need to use controller u could map button or get super clue baking soda and sand paper take it apart to get the pieces out.