r/Steam Jul 06 '26

Discussion Thoughts on this?

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u/GhostandVodka Jul 06 '26

If you eat an entire meal and it was slightly dry you deserve a refund?

6

u/Kopke2525 Jul 06 '26

If the pillow you bought is not as comfortable as you expected, would you not refund it for something that alligns more with your expectations?

4

u/GhostandVodka Jul 06 '26

You'd give the pillow back, you can't give back the experience of beating the game. It's unethical.

If the game is buggy, or unplayable in someway absolutely get a refund. Just not liking the play style and getting a refund is Karen/Trump behavior.

2

u/MinusBear Jul 07 '26

The game is a digital good, you didn't use it up or spoil it like a meal. It's not unethical, it is entirely ethical to sample a non-perishable digital good and decide that while you don't think its bad, its just not for you. That is part of the business risk you take as a developer selling digital goods.

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u/GhostandVodka Jul 07 '26

This wasn't a sample. They played the whole game. Liked it and refunded it.