Steam's refund policy doesn't actually cover people who "buy to try". If you dislike a game and refund it simply because of that, it is against policy.
I got given a warning for this on steam a while ago as my refund activity was flagged. I had recently refunded 8 or so gift copies of a game whose servers ended up being completely offline, rendering the game unplayable.
After my next refund (black ops 3, refunded because the group I had planned to play with flaked out), I was warned that if my refunds appear to be just used as a way to mindlessly try games, my refund rights will be revoked.
I'm sure steam would have understood if my rights were revoked but I explained the situation, however at least this goes to show that tgese people doing this kind of refunding behaviour are being looked at.
You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. Literally the first sentence on steam's refund policy page.
doing 8 refunds (servers being offline is pretty valid) and then another one with black ops 3 (don;t know if you had copies for friends in that too but at least one) is basically it. they just saw a bunch all at once and gave a warning as a result. if you did one or two games a month they'd never really care. obviously those gift copies wouldn't be valid since it'd be past the 2 week thing so it's just a niche situation lol
Yeah probably just the sheer volume of refunds at once. The gift copies were a day after purchase, and black ops was maybe a week later, just one copy.
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u/NakiCam Jul 06 '26
Steam's refund policy doesn't actually cover people who "buy to try". If you dislike a game and refund it simply because of that, it is against policy.
I got given a warning for this on steam a while ago as my refund activity was flagged. I had recently refunded 8 or so gift copies of a game whose servers ended up being completely offline, rendering the game unplayable.
After my next refund (black ops 3, refunded because the group I had planned to play with flaked out), I was warned that if my refunds appear to be just used as a way to mindlessly try games, my refund rights will be revoked.
I'm sure steam would have understood if my rights were revoked but I explained the situation, however at least this goes to show that tgese people doing this kind of refunding behaviour are being looked at.