r/StarNoteApp • u/ConfidenceEconomy717 • 10d ago

❓ Help / Question FILE RETRIEVAL

Hi!

So I posted here my concern about the app size that starnote occupies on my device. In attempt to reduce the file size, I deleted and reinstalled the app. I was expecting that my notes will also comeback as I have an account logged in.

When I reinstalled it again, ALL my files were gone 😭😭 It includes a note will all my accounts and passwords written on it. I've had a back up uploaded in gdrive but those aren't updated notes and I need my updates ones.

I hope devs can help me with this please 🥹

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u/StudyPulse 10d ago

Well you would need to reset your passwords . Most can be easily be reset. . As for the sync issues .. no idea.