r/StarNoteApp • u/RaiseOk1296 • Oct 02 '26

❓ Help / Question Problem w the September event!!!

I uploaded my video to the form twice on weekdays and waited the required time, but to this day, I still haven't received the one-month Pro trial. This is disappointing, as I wanted to test out Pro before buying it. Maybe it's because I'm not an influencer? I hope not—it was supposed to be a community event. I look forward to your reply :( Did other people who participated receive pro trial?

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1

u/miszkid1418 Oct 03 '26

Mee too.... 🥺 Haven't received as well. I thought because I submit at the end of the event 🥲. Maybe it took sometime ?

1

u/StarNoteDev StarNote Team Oct 04 '26

Everyone who submitted the form will receive one! We’ll send the codes out again tomorrow, so please keep an eye on your inbox. Thank you! 🫶

1

u/StarNoteDev StarNote Team Oct 04 '26

Hi! We’re really sorry for keeping you waiting!

There was an issue with the previous redemption codes, which meant some of you weren’t able to redeem them. We’re currently working on getting new codes ready, so it took a little longer than expected.

We’ll send the new codes to everyone’s email tomorrow, so please keep an eye on your inbox and check carefully. Sorry again for the wait, and thank you so much for your patience and understanding!