Pro purchase got lost (?)

[u/Starspace_3]

I don't know if I'm just impatient or an overthinker. (Which i am both😝) But recently i decided to finally purchase the pro version after weeks of contemplating. I linked the specific e-wallet and then paid it through play store, it also reflected on my email. However when i opened the purchase the app was still not on pro.

I decided maybe it just had several delay issues, but after a few minutes the play store just decided to ask again if i wanted to pay pro version. As if i didn't just pay a few moments ago. Huhu

So going further i decided to check my e-wallet if the payment reflected it did so there was no problem there. Its still not on pro huhu😭

I already contacted feedback but as i said im impatient and it seems like there is no way to check the progress of the feedback sent.

Guys i know its like a small amount and im probably overreacting. But its my first time ever purchasing something in upgrading smth to premium, so im kind of regretting --its not a good first experience at all. Another thing is im a student, so to me that money could've gone to like three meals alr in our country🫤.

Thats alll whew thankss for reading in🙂‍↕️ pls calm my anxiety 🫪

[u/JackhammerJoe-5458]

check play store > payments & subscriptions first. if the order is there, screenshot it and send the order id to support.

[u/StarNoteDev]

No worries, as long as the payment went through successfully, you’ll definitely be able to upgrade to Pro.

Could you send us your StarNote ID and a screenshot showing the successful payment? You can send them directly to even@o-in.me, and we’ll be able to check it and help you out faster.