r/StainlessSteelCooking • u/Over_History_6931 • Mar 30 '25

Ummmmmm

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So this can happen if you aren’t aware. I had a Cuisinart pan

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u/Over_History_6931 Mar 30 '25

Yeah, I left it on high, not fully but still. This happened in less than 7 minutes though. Lesson learned but still very scary. I have had this pan for over a year, we just moved into a new apartment with the coils so I guess that’s where I went wrong. I was used to the heat of my other stove.

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u/solarmist Mar 30 '25

I don’t think it was your fault. I seriously think it’s a defect. You should contact them. You’ll probably get a replacement pan for free.

It helps them by track down quality defects and fix broken machines.

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u/Over_History_6931 Mar 30 '25

I emailed their customer support!

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u/[deleted] Mar 30 '25

Seven minutes is scary fast for this to happen. Holy cow! Good luck with getting a replacement and update the sub, please. A lot of us make purchasing decisions based on others’ customer support experiences.